{"id":4345,"date":"2024-09-30T17:37:35","date_gmt":"2024-09-30T15:37:35","guid":{"rendered":"https:\/\/www.ematrica.com\/podminky-pouziti\/"},"modified":"2024-09-30T17:37:35","modified_gmt":"2024-09-30T15:37:35","slug":"podminky-pouziti","status":"publish","type":"page","link":"https:\/\/www.ematrica.com\/cs\/podminky-pouziti\/","title":{"rendered":"Podm\u00ednky pou\u017eit\u00ed"},"content":{"rendered":"<h3 style=\"padding-top:30px;\">1. \u00daVOD<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.1.<\/strong> Internetov\u00e9 str\u00e1nky\u00a0<span id=\"volwebsite\"><\/span> <script>\n      \n        const decodedStringwebsite = String.fromCharCode(101, 109, 97, 116, 114, 105, 99, 97, 46, 99, 111, 109);\n        document.getElementById(\"volwebsite\").textContent = decodedStringwebsite;\n    <\/script>(d\u00e1le jen \u201eInternetov\u00e9 str\u00e1nky\u201c) provozuje spole\u010dnost <span id=\"volcompanyname\"><\/span> <script>\n      \n        const decodedStringcompanyname = String.fromCharCode(71, 79, 86, 105, 103, 110, 101, 116, 116, 101, 115, 32, 76, 76, 67);\n        document.getElementById(\"volcompanyname\").textContent = decodedStringcompanyname;\n    <\/script>\u00a0 se s\u00eddlem\u00a0<span id=\"volcompanyadr\"><\/span> <script>\n      \n        const decodedStringcompanyadr = String.fromCharCode(49, 54, 49, 57, 50, 32, 67, 111, 97, 115, 116, 97, 108, 32, 72, 105, 103, 104, 119, 97, 121, 32, 76, 101, 119, 101, 115, 44, 32, 68, 69, 32, 85, 83);\n        document.getElementById(\"volcompanyadr\").textContent = decodedStringcompanyadr;\n    <\/script>, Email: <a href=\"mailto:support [at ] ematrica.com\">support [at ] ematrica.com<\/a>\u00a0(d\u00e1le jen \u201eSpole\u010dnost\u201c).<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.2.<\/strong> Spole\u010dnost nab\u00edz\u00ed sv\u00fdm z\u00e1kazn\u00edk\u016fm slu\u017ebu zprost\u0159edkov\u00e1n\u00ed \u00fahrady poplatku za u\u017eit\u00ed zpoplatn\u011bn\u00fdch evropsk\u00fdch pozemn\u00edch komunikac\u00ed (d\u00e1le jen \u201eSlu\u017eba\u201c). Spole\u010dnost vystupuje v\u00fdhradn\u011b jako zprost\u0159edkovatel, jeho\u017e c\u00edlem je co nejrychlej\u0161\u00ed a nejefektivn\u011bj\u0161\u00ed vy\u0159\u00edzen\u00ed objedn\u00e1vky Z\u00e1kazn\u00edka. Spole\u010dnost jedn\u00e1 v\u017edy v nejlep\u0161\u00edm sv\u011bdom\u00ed a z\u00e1jmu Z\u00e1kazn\u00edka, p\u0159i\u010dem\u017e si z r\u016fzn\u00fdch d\u016fvod\u016f, jako jsou nap\u0159\u00edklad chyba na stran\u011b poskytovatele slu\u017eby, nedostupn\u00fd web poskytovatele, nefunk\u010dn\u00ed ov\u011b\u0159ov\u00e1n\u00ed dat \u010di samotn\u00e1 registrace, technick\u00e9 probl\u00e9my s ov\u011b\u0159en\u00edm informac\u00ed u\u017eivatele nebo probl\u00e9my s platebn\u00ed br\u00e1nou, vyhrazuje pr\u00e1vo vyu\u017e\u00edt v\u00edce r\u016fzn\u00fdch poskytovatel\u016f slu\u017eby za \u00fa\u010delem spln\u011bn\u00ed po\u017eadavk\u016f Z\u00e1kazn\u00edka.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.2.1.<\/strong> Zprost\u0159edkov\u00e1n\u00ed je definov\u00e1no jasnou p\u0159idanou hodnotou a informovanost\u00ed, kter\u00e1 z\u00e1kazn\u00edkovi poskytuje nadstandardn\u00ed slu\u017eby oproti p\u0159\u00edm\u00e9mu n\u00e1kupu u p\u016fvodn\u00edho poskytovatele. Z\u00e1kladn\u00ed p\u0159idanou hodnotou je (a z\u00e1kazn\u00edk s t\u00edm bezpodm\u00edne\u010dn\u011b souhlas\u00ed) zprost\u0159edkov\u00e1n\u00ed slu\u017eby s co nejvy\u0161\u0161\u00ed mo\u017enou dostupnost\u00ed i v p\u0159\u00edpad\u011b, kdy objedn\u00e1vac\u00ed slu\u017eba prim\u00e1rn\u00edho poskytovatele (my\u0161leno webov\u00e9 str\u00e1nky, aplikace, nikoliv samotn\u00e1 registrace digit\u00e1ln\u00ed slu\u017eby p\u0159es API \u010di slu\u017ebu t\u0159et\u00ed strany) neumo\u017e\u0148uje Z\u00e1kazn\u00edkovi slu\u017ebu zakoupit p\u0159\u00edmo bez dal\u0161\u00edch znalost\u00ed. Jednozna\u010dnou p\u0159idanou hodnotou poskytovan\u00e9 slu\u017eby je tak\u00e9 ru\u010dn\u00ed ov\u011b\u0159en\u00ed a registrace \u00fadaj\u016f do syst\u00e9mu poskytovatele slu\u017eby. Nejedn\u00e1 se o pln\u011b automatizovanou slu\u017ebu, ale o proces zahrnuj\u00edc\u00ed manu\u00e1ln\u00ed kontrolu zadan\u00fdch informac\u00ed, jejich spr\u00e1vnosti a p\u0159\u00edpadn\u00e9 korekce \u010di dopln\u011bn\u00ed na z\u00e1klad\u011b zp\u011btn\u00e9 vazby od z\u00e1kazn\u00edka. U ru\u010dn\u00edho ov\u011b\u0159ov\u00e1n\u00ed vych\u00e1z\u00ed Spole\u010dnost z p\u0159ede\u0161l\u00fdch zku\u0161enost\u00ed, platn\u00fdch z\u00e1kon\u016f jednotliv\u00fdch st\u00e1t\u016f t\u00fdkaj\u00edc\u00ed se registrace pozn\u00e1vac\u00edch zna\u010dek a aktu\u00e1ln\u00edch podm\u00ednek poskytovatele slu\u017eby, a to nad r\u00e1mec standardn\u00edho ov\u011b\u0159ov\u00e1n\u00ed automatizovanou cestou (kter\u00e1 je ze sv\u00e9 podstaty nep\u0159esn\u00e1 d\u00edky neexistuj\u00edc\u00ed centr\u00e1ln\u00ed ov\u011b\u0159ovac\u00ed autorit\u011b pozn\u00e1vac\u00edch zna\u010dek) . V p\u0159\u00edpad\u011b podez\u0159en\u00ed na chybn\u00e9 nebo ne\u00fapln\u00e9 \u00fadaje uveden\u00e9 z\u00e1kazn\u00edkem Spole\u010dnost neprodlen\u011b kontaktuje z\u00e1kazn\u00edka za \u00fa\u010delem znovuov\u011b\u0159en\u00ed \u00fadaj\u016f. Tento proces m\u016f\u017ee zahrnovat \u017e\u00e1dost o dopln\u011bn\u00ed dal\u0161\u00edch informac\u00ed nebo o poskytnut\u00ed fotodokumentace, nap\u0159\u00edklad fotografie registra\u010dn\u00ed zna\u010dky vozidla \u010di technick\u00e9ho pr\u016fkazu, pro zaji\u0161t\u011bn\u00ed spr\u00e1vnosti a \u00faplnosti \u00fadaj\u016f a minimalizace rizik spojen\u00fdch s ud\u011blen\u00edm pokuty za j\u00edzdu bez platn\u00e9 d\u00e1lni\u010dn\u00ed zn\u00e1mky. Mezi dal\u0161\u00ed p\u0159idan\u00e9 hodnoty pat\u0159\u00ed (nap\u0159\u00edklad) rychl\u00e9 zaji\u0161t\u011bn\u00ed slu\u017eby i v p\u0159\u00edpad\u011b, kdy p\u016fvodn\u00ed rozhran\u00ed poskytovatele nen\u00ed dostupn\u00e9 (chyby na stran\u011b provozovatele webu, kdy samotn\u00fd registra\u010dn\u00ed port\u00e1l funguje, ale z\u00e1kazn\u00edkovi je odep\u0159en p\u0159\u00edstup), dostupnost odli\u0161n\u00fdch platebn\u00edch metod, v\u00edce jazykov\u00fdch verz\u00ed pro snadn\u011bj\u0161\u00ed u\u017eivatelskou zku\u0161enost, srozumiteln\u011bj\u0161\u00ed a p\u0159ehledn\u011bj\u0161\u00ed informace oproti p\u016fvodn\u00ed slu\u017eb\u011b, online podpora dostupn\u00e1 24x7, poprodejn\u00ed servis zahrnuj\u00edc\u00ed pomoc s vym\u00e1h\u00e1n\u00edm neopr\u00e1vn\u011bn\u00fdch pokut a poskytov\u00e1n\u00ed relevantn\u00edch znalost\u00ed spojen\u00fdch s u\u017e\u00edv\u00e1n\u00edm zpoplatn\u011bn\u00fdch komunikac\u00ed.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.2.2.<\/strong> Spole\u010dnost jasn\u00fdm a srozumiteln\u00fdm zp\u016fsobem informuje pr\u016fm\u011brn\u00e9ho evropsk\u00e9ho z\u00e1kazn\u00edka o slo\u017een\u00ed platby za Slu\u017ebu, a to minim\u00e1ln\u011b rozd\u011blen\u00edm ceny samotn\u00e9 slu\u017eby, a poplatku Spole\u010dnosti. Z\u00e1kazn\u00edk bere na v\u011bdom\u00ed, \u017ee se jedn\u00e1 o zprost\u0159edkov\u00e1n\u00ed slu\u017eby, nikoli o p\u0159\u00edm\u00fd prodej elektronick\u00fdch d\u00e1lni\u010dn\u00edch zn\u00e1mek. Spole\u010dnost samotn\u00e1 nen\u00ed poskytovatelem slu\u017eeb spojen\u00fdch s vyd\u00e1v\u00e1n\u00edm d\u00e1lni\u010dn\u00edch zn\u00e1mek a nenese odpov\u011bdnost za p\u0159\u00edpadn\u00e9 zpo\u017ed\u011bn\u00ed \u010di komplikace zp\u016fsoben\u00e9 extern\u00edmi vlivy (nep\u0159edv\u00eddateln\u00e9 ud\u00e1losti jako nedostupnost poskytovatele registrace slu\u017eby do syst\u00e9mu). Konkr\u00e9tn\u00edho kone\u010dn\u00e9ho poskytovatele slu\u017eby Z\u00e1kazn\u00edkovi pro danou objedn\u00e1vku je mo\u017en\u00e9 Z\u00e1kazn\u00edkovi zaslat na vy\u017e\u00e1d\u00e1n\u00ed proti \u010d\u00edslu objedn\u00e1vky, nebo\u0165 se pr\u016fb\u011b\u017en\u011b m\u011bn\u00ed v z\u00e1vislosti na dostupnosti jednotliv\u00fdch slu\u017eeb, jejich poskytovatel\u016f, c\u00edlov\u00e9 zem\u011b, typu slu\u017eby i urgenci vy\u0159\u00edzen\u00ed Objedn\u00e1vky v danou chv\u00edli.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.2.3.<\/strong> Z\u00e1kazn\u00edk odsouhlasen\u00edm obchodn\u00edch podm\u00ednek v\u00fdslovn\u011b potvrzuje, \u017ee nalezl konkr\u00e9tn\u00ed informace o cen\u011b a rozlo\u017een\u00ed slu\u017eeb, a \u017ee s t\u011bmito podm\u00ednkami souhlas\u00ed. A\u010dkoliv ozna\u010den\u00ed \u201epr\u016fm\u011brn\u00fd evropsk\u00fd z\u00e1kazn\u00edk\u201c m\u016f\u017ee b\u00fdt pova\u017eov\u00e1no za v\u00e1gn\u00ed, z\u00e1kazn\u00edk je srozum\u011bn s jeho v\u00fdznamem a pot\u0159ebn\u00e9 informace si vyhledal a ov\u011b\u0159il. Z\u00e1kazn\u00edk d\u00e1le ch\u00e1pe, \u017ee poskytovan\u00e1 slu\u017eba obsahuje p\u0159idanou hodnotu nad r\u00e1mec p\u016fvodn\u00ed slu\u017eby a akceptuje nav\u00fd\u0161en\u00ed ceny odpov\u00eddaj\u00edc\u00ed t\u00e9to p\u0159idan\u00e9 hodnot\u011b. Souhlas\u00ed tak\u00e9 s t\u00edm, \u017ee objedn\u00e1vka je zpracov\u00e1na v re\u017eimu zprost\u0159edkov\u00e1n\u00ed. Z\u00e1kazn\u00edk bere na v\u011bdom\u00ed, \u017ee konkr\u00e9tn\u00ed slo\u017een\u00ed cen je v\u017edy k dispozici na str\u00e1nce p\u0159ed, b\u011bhem nebo po zprost\u0159edkov\u00e1n\u00ed slu\u017eby. Z d\u016fvodu optimalizace u\u017eivatelsk\u00e9ho z\u00e1\u017eitku nen\u00ed jednozna\u010dn\u011b definov\u00e1no pevn\u00e9 um\u00edst\u011bn\u00ed slo\u017een\u00ed cen v t\u011bchto obchodn\u00edch podm\u00ednk\u00e1ch, av\u0161ak z\u00e1kazn\u00edk souhlas\u00ed, \u017ee tyto informace lze dohledat a jsou mu k dispozici b\u011bhem cel\u00e9ho procesu objedn\u00e1vky. Spole\u010dnost se v r\u00e1mci zaji\u0161t\u011bn\u00ed u\u017eivatelsk\u00e9ho z\u00e1\u017eitku (UX) sna\u017e\u00ed dr\u017eet platn\u00fdch standard\u016f v oblasti UX a p\u0159\u00edstupnosti webu, aby informace byly co nejsrozumiteln\u011bj\u0161\u00ed a snadno dohledateln\u00e9 pro v\u0161echny skupiny z\u00e1kazn\u00edk\u016f, v\u010detn\u011b z\u00e1kazn\u00edk\u016f se specifick\u00fdmi pot\u0159ebami. V p\u0159\u00edpad\u011b, \u017ee z\u00e1kazn\u00edk ceny nebo konkr\u00e9tn\u00ed informace o slu\u017eb\u00e1ch nenalezl, nen\u00ed opr\u00e1vn\u011bn tuto slu\u017ebu pou\u017e\u00edvat, nebo\u0165 by mohl nab\u00fdt dojmu, \u017ee se jedn\u00e1 o prodej slu\u017eby ofici\u00e1ln\u00edm prodejcem. Potvrzen\u00edm t\u011bchto obchodn\u00edch podm\u00ednek z\u00e1kazn\u00edk bere na v\u011bdom\u00ed ve\u0161ker\u00e9 uveden\u00e9 skute\u010dnosti, ch\u00e1pe p\u0159idanou hodnotu poskytovan\u00e9 slu\u017eby a souhlas\u00ed s nav\u00fd\u0161en\u00edm ceny i s pln\u011bn\u00edm t\u011bchto podm\u00ednek.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.2.4.<\/strong> Flexibiln\u00ed \u00faprava objedn\u00e1vky \u2013 slu\u017eba ,,Smart Change,,: Spole\u010dnost poskytuje z\u00e1kazn\u00edkovi jako p\u0159idanou hodnotu slu\u017ebu s n\u00e1zvem \u201eSmart Change\u201c, kter\u00e1 umo\u017e\u0148uje z\u00e1kazn\u00edkovi bezplatn\u011b upravit jak\u00e9koli \u00fadaje ve sv\u00e9 objedn\u00e1vce a\u017e do 12 hodin p\u0159ed za\u010d\u00e1tkem platnosti objednan\u00e9 d\u00e1lni\u010dn\u00ed zn\u00e1mky. Tato flexibilita zahrnuje mo\u017enost zm\u011bnit registra\u010dn\u00ed zna\u010dku vozidla, obdob\u00ed platnosti nebo dokonce zemi, ve kter\u00e9 chce z\u00e1kazn\u00edk d\u00e1lni\u010dn\u00ed zn\u00e1mku zakoupit. Na evropsk\u00e9 \u00farovni v sou\u010dasnosti neexistuje jednotn\u00fd a propojen\u00fd syst\u00e9m, kter\u00fd by umo\u017e\u0148oval zakoupen\u00ed d\u00e1lni\u010dn\u00ed zn\u00e1mky v jedn\u00e9 zemi a jej\u00ed n\u00e1slednou zm\u011bnu za d\u00e1lni\u010dn\u00ed zn\u00e1mku jin\u00e9 zem\u011b. Prim\u00e1rn\u00ed poskytovatel\u00e9 slu\u017eeb jednotliv\u00fdch zem\u00ed tuto mo\u017enost nenab\u00edzej\u00ed, co\u017e znamen\u00e1, \u017ee z\u00e1kazn\u00edk by v p\u0159\u00edpad\u011b zm\u011bny trasy musel zakoupit dal\u0161\u00ed d\u00e1lni\u010dn\u00ed zn\u00e1mku znovu a zaplatit celou \u010d\u00e1stku dvakr\u00e1t. D\u00edky slu\u017eb\u011b \u201eSmart Change\u201c m\u00e1 z\u00e1kazn\u00edk jednozna\u010dnou p\u0159idanou hodnotu \u2013 ve chv\u00edli, kdy se jeho trasa zm\u011bn\u00ed, nemus\u00ed d\u00e1lni\u010dn\u00ed zn\u00e1mku kupovat znovu, proto\u017ee m\u016f\u017ee jednodu\u0161e zm\u011bnit c\u00edlovou zemi zn\u00e1mky prost\u0159ednictv\u00edm digit\u00e1ln\u00edho rozhran\u00ed na webov\u00fdch str\u00e1nk\u00e1ch Spole\u010dnosti nebo kontaktov\u00e1n\u00edm z\u00e1kaznick\u00e9 podpory. Tento postup \u0161et\u0159\u00ed z\u00e1kazn\u00edkovi n\u00e1klady, eliminuje zbyte\u010dn\u00e9 v\u00fddaje spojen\u00e9 s duplicitn\u00edmi n\u00e1kupy a zaji\u0161\u0165uje maxim\u00e1ln\u00ed flexibilitu p\u0159i pl\u00e1nov\u00e1n\u00ed trasy.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.2.5.<\/strong> Spole\u010dnost si vyhrazuje pr\u00e1vo jednostrann\u011b zm\u011bnit poskytovatele slu\u017eeb v z\u00e1jmu zaji\u0161t\u011bn\u00ed rychl\u00e9ho a efektivn\u00edho pln\u011bn\u00ed objedn\u00e1vky. Ve\u0161ker\u00e9 zm\u011bny poskytovatel\u016f budou provedeny tak, aby nedo\u0161lo ke zm\u011bn\u011b ceny ani kvality objednan\u00e9 slu\u017eby.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.2.6.<\/strong> Spole\u010dnost nenese odpov\u011bdnost za \u0161kody zp\u016fsoben\u00e9 chybami t\u0159et\u00edch stran, v\u010detn\u011b, ale nikoli v\u00fdhradn\u011b, poskytovatel\u016f platebn\u00edch slu\u017eeb, IT slu\u017eeb, nebo za zpo\u017ed\u011bn\u00ed \u010di chyby vznikl\u00e9 nep\u0159edv\u00eddateln\u00fdmi ud\u00e1lostmi (nap\u0159. v\u00fdpadky server\u016f, p\u0159\u00edrodn\u00ed katastrofy, kybernetick\u00e9 \u00fatoky).<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.2.7.<\/strong> Spole\u010dnost v\u00fdslovn\u011b prohla\u0161uje, \u017ee neprov\u00e1d\u00ed p\u0159eprodej elektronick\u00fdch d\u00e1lni\u010dn\u00edch zn\u00e1mek bez vymezen\u00ed jasn\u00e9 a prokazateln\u00e9 p\u0159idan\u00e9 hodnoty pro Z\u00e1kazn\u00edka. Spole\u010dnost zprost\u0159edkov\u00e1v\u00e1 \u00fahradu poplatku za u\u017eit\u00ed zpoplatn\u011bn\u00fdch evropsk\u00fdch pozemn\u00edch komunikac\u00ed a poskytuje Z\u00e1kazn\u00edkovi slu\u017eby s p\u0159idanou hodnotou, jak je uvedeno v bod\u011b <strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.2.1.<\/strong><\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.3.<\/strong> Tyto v\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky pro Internetov\u00e9 str\u00e1nky (d\u00e1le jen \u201eVOP\u201c) upravuj\u00ed vz\u00e1jemn\u00e1 pr\u00e1va a povinnosti smluvn\u00edch stran vznikl\u00fdch v souvislosti nebo na z\u00e1klad\u011b smlouvy o poskytnut\u00ed slu\u017eeb (d\u00e1le jen \u201eSmlouva\u201c) uzav\u00edran\u00e9 prost\u0159ednictv\u00edm Internetov\u00fdch str\u00e1nek.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.4.<\/strong> Z\u00e1kazn\u00edk je ka\u017ed\u00fd n\u00e1v\u0161t\u011bvn\u00edk Internetov\u00fdch str\u00e1nek, bez ohledu na to, \u010di jedn\u00e1 jako spot\u0159ebitel nebo jako podnikatel (d\u00e1le jen \u201eZ\u00e1kazn\u00edk\u201c).<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.5.<\/strong> Spot\u0159ebitel je osoba, kter\u00e1 p\u0159i uzav\u00edr\u00e1n\u00ed a pln\u011bn\u00ed Smlouvy nejedn\u00e1 v r\u00e1mci sv\u00e9 obchodn\u00ed nebo jin\u00e9 podnikatelsk\u00e9 \u010dinnosti (d\u00e1le jen \u201eSpot\u0159ebitel\u201c).<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.6.<\/strong> Poplatek za u\u017eit\u00ed zpoplatn\u011bn\u00fdch evropsk\u00fdch pozemn\u00edch komunikac\u00ed Spole\u010dnost uhrad\u00ed za Z\u00e1kazn\u00edka p\u0159\u00edmo provozovateli n\u00e1sleduj\u00edc\u00edch str\u00e1nek dan\u00e9 zem\u011b<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.7.<\/strong> Z\u00e1kazn\u00edk bere na v\u011bdom\u00ed, \u017ee p\u0159edm\u011btem Slu\u017eby nen\u00ed prodej elektronick\u00fdch d\u00e1lni\u010dn\u00edch zn\u00e1mek, ani poskytov\u00e1n\u00ed pr\u00e1v k u\u017e\u00edv\u00e1n\u00ed pozemn\u00edch komunikac\u00ed. Spole\u010dnost nen\u00ed p\u0159\u00edm\u00fdm autorizovan\u00fdm obchodn\u00edm partnerem \u017e\u00e1dn\u00e9ho org\u00e1nu ve\u0159ejn\u00e9 moci, kter\u00fd poplatky za u\u017eit\u00ed pozemn\u00edch komunikac\u00ed vyb\u00edr\u00e1.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.8.<\/strong> Ustanoven\u00ed odchyln\u00e1 od t\u011bchto VOP je mo\u017en\u00e9 sjednat v p\u00edsemn\u00e9 smlouv\u011b. Odchyln\u00e1 ujedn\u00e1n\u00ed ve smlouv\u011b maj\u00ed p\u0159ednost p\u0159ed ustanoven\u00edmi t\u011bchto VOP.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.9.<\/strong> Ustanoven\u00ed t\u011bchto VOP jsou ned\u00edlnou sou\u010d\u00e1st\u00ed Smlouvy uzav\u0159en\u00e9 prost\u0159ednictv\u00edm Internetov\u00fdch str\u00e1nek.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.10.<\/strong> Zn\u011bn\u00ed VOP m\u016f\u017ee Spole\u010dnost m\u011bnit \u010di dopl\u0148ovat. T\u00edmto ustanoven\u00edm nejsou dot\u010dena pr\u00e1va a povinnosti vznikl\u00e9 po dobu \u00fa\u010dinnosti p\u0159edchoz\u00edho zn\u011bn\u00ed VOP.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.11.<\/strong> Z\u00e1kazn\u00edkem vstupem na n\u011bkterou z Internetov\u00fdch str\u00e1nek stvrzuje, \u017ee se sezn\u00e1mil se zn\u011bn\u00edm t\u011bchto VOP a zavazuje se jimi \u0159\u00eddit.<\/p><h3 style=\"padding-top:30px;\">2. UZAV\u0158EN\u00cd SMLOUVY<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.1.<\/strong> Pro objedn\u00e1n\u00ed Slu\u017eby Z\u00e1kazn\u00edk u\u010din\u00ed n\u00e1sleduj\u00edc\u00ed kroky:(a) vybere typ vozidla, kter\u00e9 chce u\u017e\u00edt na placen\u00fdch pozemn\u00edch komunikac\u00edch vybere obdob\u00ed, kdy chce po placen\u00fdch pozemn\u00edch komunikac\u00edch cestovat (d\u00e1le spole\u010dn\u011b jen jako \u201eObjedn\u00e1vka\u201c).<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.2.<\/strong> P\u0159ed zasl\u00e1n\u00edm Objedn\u00e1vky je Z\u00e1kazn\u00edkovi umo\u017en\u011bno zkontrolovat a m\u011bnit \u00fadaje, kter\u00e9 do Objedn\u00e1vky vlo\u017eil, a to i s ohledem na mo\u017enost Z\u00e1kazn\u00edka zji\u0161\u0165ovat a opravovat chyby vznikl\u00e9 p\u0159i zad\u00e1v\u00e1n\u00ed dat do Objedn\u00e1vky.\u00dadaje uveden\u00e9 v Objedn\u00e1vce jsou Spole\u010dnost\u00ed pova\u017eov\u00e1ny za spr\u00e1vn\u00e9. Podm\u00ednkou platnosti Objedn\u00e1vky je vypln\u011bn\u00ed v\u0161ech povinn\u00fdch \u00fadaj\u016f v Objedn\u00e1vkov\u00e9m formul\u00e1\u0159i a potvrzen\u00ed Z\u00e1kazn\u00edka o tom, \u017ee se sezn\u00e1mil s t\u011bmito VOP.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.3.<\/strong> Objedn\u00e1vka Z\u00e1kazn\u00edka u\u010din\u011bn\u00e1 prost\u0159ednictv\u00edm Internetov\u00fdch str\u00e1nek je z\u00e1vazn\u00fdm n\u00e1vrhem na uzav\u0159en\u00ed Smlouvy se Spole\u010dnost\u00ed. Spole\u010dnost po zaplacen\u00ed Z\u00e1kazn\u00edkem potvrd\u00ed p\u0159ijet\u00ed platby elektronicky, a to emailem s textem ,,Objedn\u00e1vka p\u0159ijata\". Z\u00e1kazn\u00edk souhlas\u00ed a akceptuje, \u017ee tento email neznamen\u00e1, \u017ee objedn\u00e1vka byla dokon\u010dena.\u00a0<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.4.<\/strong> Na z\u00e1klad\u011b ustanoven\u00ed bod\u016f <strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.1<\/strong> a <strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.2<\/strong> je z\u0159ejm\u00e9, \u017ee Spole\u010dnost prov\u00e1d\u00ed ru\u010dn\u00ed kontrolu, ov\u011b\u0159en\u00ed dat a registraci poskytnut\u00fdch \u00fadaj\u016f. Tento postup je zaveden s c\u00edlem minimalizovat chyby na stran\u011b Z\u00e1kazn\u00edka a sn\u00ed\u017eit riziko vzniku pokut zp\u016fsoben\u00fdch nespr\u00e1vn\u00fdm zad\u00e1n\u00edm \u00fadaj\u016f.Po ov\u011b\u0159en\u00ed dat ze strany Spole\u010dnosti je Slu\u017eba poskytnuta Z\u00e1kazn\u00edkovi v p\u0159im\u011b\u0159en\u00e9 dob\u011b, pokud jsou \u00fadaje v po\u0159\u00e1dku. V p\u0159\u00edpad\u011b nespr\u00e1vn\u00fdch \u00fadaj\u016f poskytnut\u00fdch Z\u00e1kazn\u00edkem je elektronicky zasl\u00e1na \u017e\u00e1dost o jejich opravu, aby bylo mo\u017en\u00e9 dokon\u010dit objedn\u00e1vku. Spole\u010dnost nenese odpov\u011bdnost za \u0161kody vznikl\u00e9 Z\u00e1kazn\u00edkovi v dob\u011b, kdy nereaguje na podn\u011bty nutn\u00e9 k dokon\u010den\u00ed objedn\u00e1vky. Tento ru\u010dn\u00ed proces ov\u011b\u0159ov\u00e1n\u00ed a registrace je navr\u017een tak, aby zajistil co nejvy\u0161\u0161\u00ed p\u0159esnost a spolehlivost poskytovan\u00fdch slu\u017eeb, \u010d\u00edm\u017e se p\u0159edch\u00e1z\u00ed mo\u017en\u00fdm komplikac\u00edm a sankc\u00edm spojen\u00fdm s chybn\u00fdm zad\u00e1n\u00edm \u00fadaj\u016f.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.5.<\/strong>\u00a0Smlouva je uzav\u0159ena doru\u010den\u00edm potvrzen\u00ed Objedn\u00e1vky na Elektronickou adresu Z\u00e1kazn\u00edka. Z\u00e1kazn\u00edk je jasn\u011b informov\u00e1n, \u017ee a\u017e v tomto moment\u011b je slu\u017eba aktivn\u00ed.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.5.<\/strong> V\u0161echny Objedn\u00e1vky p\u0159ijat\u00e9 Spole\u010dnost\u00ed jsou z\u00e1vazn\u00e9.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.6.<\/strong> Z\u00e1kazn\u00edk souhlas\u00ed s pou\u017eit\u00edm komunika\u010dn\u00edch prost\u0159edk\u016f na d\u00e1lku p\u0159i uzav\u00edr\u00e1n\u00ed Smlouvy. N\u00e1klady vznikl\u00e9 Z\u00e1kazn\u00edkovi p\u0159i pou\u017eit\u00ed komunika\u010dn\u00edch prost\u0159edk\u016f na d\u00e1lku v souvislosti s uzav\u0159en\u00edm Smlouvy (n\u00e1klady na internetov\u00e9 p\u0159ipojen\u00ed) si hrad\u00ed Z\u00e1kazn\u00edk s\u00e1m.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.7.<\/strong> Smlouva je pr\u00e1vn\u00edm d\u016fvodem, na z\u00e1klad\u011b kter\u00e9ho Spole\u010dnost za Z\u00e1kazn\u00edka jedn\u00e1.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.8.<\/strong> Z\u00e1kazn\u00edk souhlas\u00ed s t\u00edm, \u017ee Spole\u010dnost nen\u00ed zodpov\u011bdn\u00e1 za jak\u00e9koliv chybn\u011b vypln\u011bn\u00e9 \u00fadaje na webov\u00fdch str\u00e1nk\u00e1ch Spole\u010dnosti, a p\u0159eb\u00edr\u00e1 pln\u011b zodpov\u011bdnost za z toho plynouc\u00ed dodate\u010dn\u00e9 n\u00e1klady.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.8.1<\/strong> Z\u00e1kazn\u00edk souhlas\u00ed s t\u00edm, \u017ee registra\u010dn\u00ed \u00fadaje uveden\u00e9 v emailu s potvrzen\u00edm platnosti jsou platn\u00e9, v\u010detn\u011b zem\u011b registrace vozu, \u010d\u00edsla pozn\u00e1vac\u00ed zna\u010dky a datumu platnosti. Z\u00e1kazn\u00edk souhlas\u00ed s fin\u00e1ln\u00ed textovou i vizu\u00e1ln\u00ed kontrolu \u00fadaj\u016f a souhlas\u00ed s t\u00edm, \u017ee Spole\u010dnost nen\u00ed zodpov\u011bdn\u00e1 za \u0161kody vznikl\u00e9 v d\u016fsledku chybn\u00fdch \u00fadaj\u016f, kter\u00e9 byly v jak\u00e9mkoliv kroku objedn\u00e1vky vypln\u011bny \u010di zm\u011bn\u011bny p\u0159\u00edmo Z\u00e1kazn\u00edkem, \u010di Spole\u010dnost\u00ed na z\u00e1klad\u011b podn\u011btu od Z\u00e1kazn\u00edka (na www str\u00e1nk\u00e1ch, telefonicky, emailem \u010di p\u0159es jak\u00e9koliv jin\u00e9 digit\u00e1ln\u00ed formy komunikace).<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.9.<\/strong>\u00a0Spole\u010dnost je zodpov\u011bdn\u00e1 za odesl\u00e1n\u00ed komunikace Elektronickou cestou ze serveru Spole\u010dnosti.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.10.<\/strong> Z\u00e1kazn\u00edk si je v\u011bdom v\u0161ech n\u00e1le\u017eitost\u00ed emailov\u00e9 komunikace a zajist\u00ed na sv\u00e9 stran\u011b v\u0161e pot\u0159ebn\u00e9 k p\u0159ijet\u00ed emailu \u010di jin\u00e9 formy komunikace. Souhlas\u00ed s t\u00edm, \u017ee v p\u0159\u00edpad\u011b nedoru\u010den\u00ed emailu z d\u016fvodu probl\u00e9mu na stran\u011b Z\u00e1kazn\u00edka (email ozna\u010den jako spam, email nedoru\u010den d\u00edky chyb\u011b SW na stran\u011b Z\u00e1kazn\u00edka) nenese Spole\u010dnost \u017e\u00e1dnou zodpov\u011bdnost za zp\u016fsoben\u00e9 \u0161kody \u010di dodate\u010dn\u00e9 n\u00e1klady v p\u0159\u00edpadech, kter\u00e9 Spole\u010dnost nem\u016f\u017ee ovlivnit\u00a0(nefunk\u010dn\u00ed internetov\u00e9 p\u0159ipojen\u00ed Z\u00e1kazn\u00edka, vypnut\u00fd roaming apod).<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.11.<\/strong> Alternativn\u00ed zp\u016fsoby komunikace (SMS, Whatsapp, Push notifikace a dal\u0161\u00ed) jsou p\u0159edm\u011btem stejn\u00fdch podm\u00ednek, jako emailov\u00e1 komunikace. Z\u00e1kazn\u00edk\u00a0 p\u0159eb\u00edr\u00e1 zodpov\u011bdnost za nedoru\u010den\u00ed informac\u00ed touto formou v p\u0159\u00edpadech, kter\u00e9 Spole\u010dnost nem\u016f\u017ee ovlivnit (nefunk\u010dn\u00ed internetov\u00e9 p\u0159ipojen\u00ed Z\u00e1kazn\u00edka, vypnut\u00fd roaming apod).<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.12.<\/strong> V p\u0159\u00edpad\u011b, \u017ee Spole\u010dnost nen\u00ed schopna Z\u00e1kazn\u00edkovi slu\u017ebu poskytnout (Slu\u017eba je ji\u017e aktivn\u00ed, nen\u00ed mo\u017en\u00e9 ji zakoupit), bude Z\u00e1kazn\u00edkovi vr\u00e1cena zaplacen\u00e1 \u010d\u00e1stka v pln\u00e9 v\u00fd\u0161i a bezodkladn\u011b<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.13.<\/strong> Z\u00e1kazn\u00edk souhlas\u00ed s t\u00edm, \u017ee v p\u0159\u00edpad\u011b obdr\u017een\u00ed jak\u00e9koliv v\u00fdzvy v souvislosti s objednanou slu\u017ebou, tuto informaci p\u0159ed\u00e1 Spole\u010dnosti neodkladn\u011b, nejd\u00e9le v\u0161ak do 2 dn\u016f od p\u0159ijet\u00ed v\u00fdzvy. V p\u0159\u00edpad\u011b nedodr\u017een\u00ed t\u00e9to lh\u016fty Z\u00e1kazn\u00edk souhlas\u00ed, \u017ee po Spole\u010dnosti nebude po\u017eadovat jakoukoliv n\u00e1hrady \u0161kody.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.14.<\/strong> Z\u00e1kazn\u00edk bere na v\u011bdom\u00ed, \u017ee jak\u00e1koli \u00faprava nebo manipulace s \u00fadaji zadan\u00fdmi v objedn\u00e1vce m\u016f\u017ee v\u00e9st k jej\u00edmu zru\u0161en\u00ed bez n\u00e1roku na n\u00e1hradu.<\/p><h3 style=\"padding-top:30px;\">3. CENA SLU\u017dBY A PLATEBN\u00cd PODM\u00cdNKY<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">3.1.<\/strong> Internetov\u00e9 str\u00e1nky obsahuj\u00ed informace o cen\u011b Slu\u017eby a cen\u011b samotn\u00e9ho poplatku za u\u017eit\u00ed zpoplatn\u011bn\u00fdch pozemn\u00edch komunikac\u00ed. Ceny jsou uvedeny v\u010detn\u011b dan\u011b z p\u0159idan\u00e9 hodnoty (pokud je uplat\u0148ov\u00e1na). Ceny z\u016fst\u00e1vaj\u00ed v platnosti po dobu, kdy jsou zobrazov\u00e1ny na Internetov\u00fdch str\u00e1nk\u00e1ch. T\u00edmto ustanoven\u00edm nen\u00ed omezena mo\u017enost Spole\u010dnosti uzav\u0159\u00edt Smlouvu za individu\u00e1ln\u011b sjednan\u00fdch podm\u00ednek.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">3.2.<\/strong> Cenu Slu\u017eby a poplatku za u\u017eit\u00ed zpoplatn\u011bn\u00fdch pozemn\u00edch komunikac\u00ed m\u016f\u017ee Z\u00e1kazn\u00edk uhradit Spole\u010dnosti n\u00e1sleduj\u00edc\u00edmi zp\u016fsoby:(a) bezhotovostn\u011b p\u0159evodem na \u00fa\u010det Spole\u010dnosti;(b) bezhotovostn\u011b platebn\u00ed kartou prost\u0159ednictv\u00edm platebn\u00edho port\u00e1lu;(c) bezhotovostn\u011b prost\u0159ednictv\u00edm slu\u017eby Paypal.(d) bezhotovostn\u011b prost\u0159ednictv\u00edm slu\u017eby Stripe.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">3.3.<\/strong> V p\u0159\u00edpad\u011b bezhotovostn\u00ed platby je z\u00e1vazek Z\u00e1kazn\u00edka uhradit cenu spln\u011bn okam\u017eikem p\u0159ips\u00e1n\u00ed p\u0159\u00edslu\u0161n\u00e9 \u010d\u00e1stky (sou\u010dtu ceny Slu\u017eby a poplatku za u\u017eit\u00ed slovensk\u00fdch nebo rakousk\u00fdch zpoplatn\u011bn\u00fdch pozemn\u00edch komunikac\u00ed) na \u00fa\u010det Spole\u010dnosti. Pokud Z\u00e1kazn\u00edk neuhrad\u00ed cenu \u0159\u00e1dn\u011b a v\u010das, Smlouva zanik\u00e1, pokud Spole\u010dnost nesd\u011bl\u00ed Z\u00e1kazn\u00edkovi jinak.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">3.4.<\/strong> V p\u0159\u00edpad\u011b, \u017ee do\u0161lo ke zjevn\u00e9 technick\u00e9 chyb\u011b na stran\u011b Spole\u010dnosti p\u0159i uveden\u00ed cen na Internetov\u00fdch str\u00e1nk\u00e1ch nebo v pr\u016fb\u011bhu objedn\u00e1v\u00e1n\u00ed, nen\u00ed Spole\u010dnost povinna dodat Slu\u017ebu za tuto zcela zjevn\u011b chybnou cenu.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">3.5.<\/strong> Specifikace servisn\u00edho poplatku - servisn\u00ed poplatek je slu\u017eba poskytovan\u00e1 nad r\u00e1mec z\u00e1kladn\u00edho zprost\u0159edkov\u00e1n\u00ed p\u016fvodn\u00ed slu\u017eby a pokr\u00fdv\u00e1 n\u00e1sleduj\u00edc\u00ed oblasti<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">3.6.<\/strong> V p\u0159\u00edpad\u011b, \u017ee Z\u00e1kazn\u00edk neuhrad\u00ed cenu Slu\u017eby ve stanoven\u00e9 lh\u016ft\u011b, Spole\u010dnost si vyhrazuje pr\u00e1vo vym\u00e1hat tuto \u010d\u00e1stku soudn\u00ed cestou, p\u0159i\u010dem\u017e ve\u0161ker\u00e9 n\u00e1klady spojen\u00e9 s t\u00edmto procesem nese Z\u00e1kazn\u00edk.<\/p><ul><li>automatizovan\u00e1 i ru\u010dn\u00ed kontrola \u00fadaj\u016f z\u00e1kazn\u00edka nad r\u00e1mec standardn\u00ed slu\u017eby<\/li><li>osobn\u00ed komunikace v p\u0159\u00edpad\u011b chybn\u00e9ho zad\u00e1n\u00ed \u00fadaj\u016f z\u00e1kazn\u00edkem<\/li><li>zjednodu\u0161en\u00fd proces s mo\u017enost\u00ed hromadn\u00e9 objedn\u00e1vky v\u00edce slu\u017eeb z 1 m\u00edsta<\/li><li>podpora v re\u017eimu 24x7 - dotazy spojen\u00e9 s objedn\u00e1vkou p\u0159ed, i po zakoupen\u00ed slu\u017eby<\/li><li>n\u00e1klady na dodate\u010dn\u00e9 platebn\u00ed metody, marketing slu\u017eby a v\u00fdvoj slu\u017eby<\/li><\/ul><h3 style=\"padding-top:30px;\">4. DOD\u00c1N\u00cd SLU\u017dBY<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">4.1.<\/strong> Slu\u017eba je Z\u00e1kazn\u00edkovi dod\u00e1na tak, \u017ee mu po zaplacen\u00ed ceny Slu\u017eby a poplatku za u\u017eit\u00ed zpoplatn\u011bn\u00fdch pozemn\u00edch komunikac\u00ed na Elektronickou adresu p\u0159ijde potvrzen\u00ed o zaplacen\u00ed poplatku za u\u017eit\u00ed vybran\u00e9 slu\u017eby dan\u00e9 zem\u011b. Potvrzen\u00ed p\u0159ijde formou emailu, alternativn\u011b jin\u00fdmi zp\u016fsoby komunikace, a jasn\u011b ozna\u010duje, \u017ee Z\u00e1kazn\u00edk m\u00e1 slu\u017ebu aktivn\u00ed. Z\u00e1kazn\u00edk souhlas\u00ed s t\u00edm, \u017ee jak\u00e9koliv jin\u00e9 emaily NEZNAMENAJ\u00cd aktivaci slu\u017eby.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">4.2.<\/strong>  Z\u00e1kazn\u00edk je povinen se informovat o aktu\u00e1ln\u00edm rozsahu platnosti d\u00e1lni\u010dn\u00edch zn\u00e1mek v c\u00edlov\u00e9 destinaci.Z\u00e1kazn\u00edk souhlas\u00ed s t\u00edm, \u017ee  slu\u017eba (pokud nen\u00ed uvedeno jinak) nepokr\u00fdv\u00e1 poplatek za speci\u00e1ln\u00ed \u00faseky, kter\u00e9 jsou viditeln\u011b ozna\u010deny jako dodate\u010dn\u011b zpoplatn\u011bn\u00e9. Orienta\u010dn\u00ed v\u00fdpis d\u00e1lni\u010dn\u00edch \u00fasek\u016f, kter\u00e9 je t\u0159eba uhradit dodate\u010dn\u011b na m\u00edst\u011b: D\u00e1lnice 9 Pyhrn v\u010detn\u011b Bosruck a tunelu Gleinalm, A 10 Tauern Autobahn v\u010detn\u011b Tauern a tunelu Katschberg, Autobahn 11 Karawanken, Brennersk\u00e1 d\u00e1lnice 13 v\u010detn\u011b Europabr\u00fccke, S 16 Arlberg Schnellstra\u00dfe v\u010detn\u011b silni\u010dn\u00edho tunelu Arlberg<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">4.3.<\/strong> Spole\u010dnost garantuje dod\u00e1n\u00ed slu\u017eby za podm\u00ednky spr\u00e1vn\u011b zadan\u00fdch \u00fadaj\u016f a \u00fasp\u011b\u0161n\u00e9ho dokon\u010den\u00ed platby. Zpo\u017ed\u011bn\u00ed zp\u016fsoben\u00e1 na stran\u011b Z\u00e1kazn\u00edka, jako je nespr\u00e1vn\u00e9 uveden\u00ed \u00fadaj\u016f, prodleva v odpov\u011bdi, nejsou d\u016fvodem k reklamaci nebo po\u017eadavku na n\u00e1hradu.<\/p><h3 style=\"padding-top:30px;\">5. PR\u00c1VO SPOT\u0158EBITELE ODSTOUPIT OD SMLOUVY<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">5.1.<\/strong> Dle evropsk\u00e9ho pr\u00e1va m\u00e1 Spot\u0159ebitel b\u011b\u017en\u011b pr\u00e1vo odstoupit od Smlouvy ve lh\u016ft\u011b 14 dn\u016f od zakoupen\u00ed slu\u017eby. S ohledem na charakter a okam\u017eitou platnost Slu\u017eby, Z\u00e1kazn\u00edk odesl\u00e1n\u00edm objedn\u00e1vky v\u00fdslovn\u011b souhlas\u00ed, \u017ee lh\u016fta pro odstoupen\u00ed bude s ohledem na okam\u017eitou \u00fa\u010dinnost Slu\u017eby zkr\u00e1cena, a to pouze do za\u010d\u00e1tku zpracov\u00e1n\u00ed Objedn\u00e1vky (kdy je slu\u017eba Z\u00e1kazn\u00edkovi ji\u017e poskytnuta). Od t\u00e9to chv\u00edle je slu\u017eba pro Z\u00e1kazn\u00edka poskytnuta a nen\u00ed mo\u017en\u00e9 odstoupen\u00ed. Ur\u010duj\u00edc\u00ed pro mo\u017enost odstoupen\u00ed od slu\u017eby je p\u0159esn\u00fd datum a \u010das p\u0159ijet\u00ed po\u017eadavku Spole\u010dnost\u00ed (nikoliv odesl\u00e1n\u00ed Z\u00e1kazn\u00edkem) na odstoupen\u00ed formou emailu (alternativn\u011b kontaktov\u00e1n\u00edm z\u00e1kaznick\u00e9 podpory), maxim\u00e1ln\u011b v\u0161ak do 1 hodiny p\u0159ed za\u010d\u00e1tkem zpracov\u00e1n\u00ed. V p\u0159\u00edpad\u011b spor\u016f je p\u0159esn\u00fd datum a \u010das zpracov\u00e1n\u00ed mo\u017en\u00e9 Z\u00e1kazn\u00edkovi zaslat na vy\u017e\u00e1d\u00e1n\u00ed, alternativn\u011b tuto informaci nalezne transparentn\u011b na str\u00e1nce s informacemi o sv\u00e9 objedn\u00e1vce. Podle jurisdikce krajsk\u00e9ho soudu v Regensburgu (\u010d\u00edslo jednac\u00ed 1 HK O 1116\/22, verdikt ze dne 28. b\u0159ezna 2023) se obdobn\u011b provozovan\u00e1 slu\u017eba pova\u017euje za pln\u011b vykonanou, jakmile bude registrace SPZ u\u017eivatele poskytovatelem slu\u017eby vypln\u011bna a u\u017eivateli slu\u017eby je poskytnuto potvrzen\u00ed. V tomto p\u0159\u00edpad\u011b pr\u00e1vo na odstoupen\u00ed p\u0159ed\u010dasn\u011b zanik\u00e1.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">5.1.1.<\/strong> Pr\u00e1vo na odstoupen\u00ed od smlouvy pro rakousk\u00e9 spot\u0159ebitele (z\u00e1kazn\u00edci s bydli\u0161t\u011bm v Rakousku a\/nebo z\u00e1kazn\u00edci s vozidly s rakouskou SPZ) - pro rakousk\u00e9 spot\u0159ebitele je pr\u00e1vo na odstoupen\u00ed od smlouvy pln\u011b zaru\u010deno v souladu se sou\u010dasnou rakouskou jurisdikc\u00ed.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">5.2.<\/strong> S ohledem na nemo\u017enost refundace za aktivovan\u00e9 slu\u017eby ze strany t\u0159et\u00edch stran Spot\u0159ebitel vysloven\u011b souhlas\u00ed a akceptuje nemo\u017enost odstoupen\u00ed od Smlouvy ve chv\u00edli, kdy mu je slu\u017eba Spole\u010dnost\u00ed ji\u017e poskytnuta.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">5.2.1.<\/strong> Bezplatn\u00e9 storno do 12 hodin p\u0159ed za\u010d\u00e1tkem platnosti d\u00e1lni\u010dn\u00ed zn\u00e1mky \u2013 Z\u00e1kazn\u00edk m\u00e1 pr\u00e1vo na bezplatn\u00e9 storno objedn\u00e1vky, pokud \u017e\u00e1dost o storno za\u0161le nejpozd\u011bji do 12 hodin p\u0159ed za\u010d\u00e1tkem platnosti objednan\u00e9 d\u00e1lni\u010dn\u00ed zn\u00e1mky.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">5.2.2.<\/strong> Storno po zah\u00e1jen\u00ed prac\u00ed na objedn\u00e1vce \u2013 Pokud byla objedn\u00e1vka ji\u017e zpracov\u00e1na a zah\u00e1jeny p\u0159\u00edpravn\u00e9 pr\u00e1ce (nap\u0159\u00edklad manu\u00e1ln\u00ed kontrola \u00fadaj\u016f, kontaktov\u00e1n\u00ed z\u00e1kazn\u00edka, zah\u00e1jen\u00ed registrace), av\u0161ak d\u00e1lni\u010dn\u00ed zn\u00e1mka je\u0161t\u011b nebyla zakoupena, je storno mo\u017en\u00e9 za poplatek ve v\u00fd\u0161i 40 % z celkov\u00e9 \u010d\u00e1stky objedn\u00e1vky. Tento poplatek pokr\u00fdv\u00e1 n\u00e1klady spojen\u00e9 s bankovn\u00edmi poplatky, konverz\u00ed m\u011bn a \u010dasov\u00e9 n\u00e1klady na zpracov\u00e1n\u00ed objedn\u00e1vky.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">5.2.3.<\/strong> Storno po aktivaci slu\u017eby \u2013 Jakmile je slu\u017eba aktivov\u00e1na, tedy d\u00e1lni\u010dn\u00ed zn\u00e1mka byla zakoupena a registrov\u00e1na, nen\u00ed mo\u017en\u00e9 objedn\u00e1vku stornovat, proto\u017ee slu\u017eba byla pln\u011b poskytnuta a nelze ji vr\u00e1tit ani zru\u0161it.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">5.2.4.<\/strong> Storno poplatek - Duplicitn\u00ed objedn\u00e1vka - Spot\u0159ebitel souhlas\u00ed s t\u00edm, \u017ee storno poplatek se nevztahuje na p\u0159\u00edpad, kdy po uskute\u010dn\u011bn\u00ed Objedn\u00e1vky u Spole\u010dnosti objedn\u00e1 duplicitn\u011b slu\u017ebu u jin\u00e9ho poskytovatele, a zamez\u00ed tak mo\u017enosti slu\u017ebu poskytnout. V takov\u00e9m p\u0159\u00edpad\u011b bude Spot\u0159ebitel kontaktov\u00e1n s mo\u017enost\u00ed zm\u011bnit datum platnosti, nebo slu\u017ebu vyu\u017e\u00edt pro jin\u00e9 vozidlo. Spot\u0159ebitel v\u00fdslovn\u011b souhlas\u00ed, \u017ee z d\u016fvod\u016f vy\u0161\u0161\u00ed \u010dasov\u00e9 n\u00e1ro\u010dnosti na vy\u0159e\u0161en\u00ed takov\u00e9 objedn\u00e1vky nen\u00ed mo\u017en\u00e9 storno Objedn\u00e1vky.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">5.3.<\/strong> Firemn\u00ed z\u00e1kazn\u00edci berou na v\u011bdom\u00ed, \u017ee jejich pr\u00e1va na odstoupen\u00ed od Smlouvy mohou b\u00fdt omezena v souladu s platnou legislativou a individu\u00e1ln\u00edmi smluvn\u00edmi podm\u00ednkami sjednan\u00fdmi se Spole\u010dnost\u00ed.<\/p><h3 style=\"padding-top:30px;\">6. PR\u00c1VA Z VADN\u00c9HO PLN\u011aN\u00cd A Z\u00c1RUKA ZA JAKOST<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">6.1.<\/strong> Pr\u00e1va a povinnosti smluvn\u00edch stran ohledn\u011b pr\u00e1v z vadn\u00e9ho pln\u011bn\u00ed se \u0159\u00edd\u00ed p\u0159\u00edslu\u0161n\u00fdmi obecn\u011b z\u00e1vazn\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">6.2.<\/strong> V p\u0159\u00edpad\u011b jak\u00fdchkoli nedostatk\u016f \u010di nesrovnalost\u00ed v poskytov\u00e1n\u00ed Slu\u017eby, je Z\u00e1kazn\u00edk povinen bezodkladn\u011b informovat Spole\u010dnost o zji\u0161t\u011bn\u00fdch vad\u00e1ch Slu\u017eby, a to zejm\u00e9na prost\u0159ednictv\u00edm elektronick\u00e9 po\u0161ty. Kontaktn\u00ed \u00fadaje jsou uvedeny na Internetov\u00fdch str\u00e1nk\u00e1ch.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">6.3.<\/strong> Spole\u010dnost je povinna Z\u00e1kazn\u00edkovi vydat p\u00edsemn\u00e9 potvrzen\u00ed o tom, kdy Z\u00e1kazn\u00edk pr\u00e1vo z vadn\u00e9ho pln\u011bn\u00ed uplatnil, co je obsahem reklamace; a d\u00e1le potvrzen\u00ed o datu a zp\u016fsobu vy\u0159\u00edzen\u00ed reklamace.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">6.4.<\/strong> O tom, \u017ee byla reklamace vy\u0159\u00edzena a jak\u00fdm zp\u016fsobem je Spole\u010dnost povinna Z\u00e1kazn\u00edka informovat, a to na Elektronickou adresu Z\u00e1kazn\u00edka.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">6.5.<\/strong> Je-li vada odstraniteln\u00e1, m\u016f\u017ee se Z\u00e1kazn\u00edk dom\u00e1hat bu\u010f opravy nebo dopln\u011bn\u00ed toho, co chyb\u00ed, anebo p\u0159im\u011b\u0159en\u00e9 slevy z ceny. Nelze-li vadu odstranit, m\u016f\u017ee Z\u00e1kazn\u00edk bu\u010f odstoupit od Smlouvy, anebo se dom\u00e1hat p\u0159im\u011b\u0159en\u00e9 slevy z ceny.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">6.6.<\/strong> Spot\u0159ebiteli bude reklamace v\u010detn\u011b odstran\u011bn\u00ed vady vy\u0159\u00edzena bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do 30 dn\u016f ode dne p\u0159ijet\u00ed reklamace. Po uplynut\u00ed t\u00e9to lh\u016fty se spot\u0159ebiteli p\u0159izn\u00e1vaj\u00ed stejn\u00e1 pr\u00e1va jako by se jednalo o podstatn\u00e9 poru\u0161en\u00ed Smlouvy.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">6.7.<\/strong> Spole\u010dnost nenese odpov\u011bdnost za jak\u00e9koli ztr\u00e1ty, zran\u011bn\u00ed nebo po\u0161kozen\u00ed majetku, a\u0165 u\u017e p\u0159\u00edm\u00e9 nebo nep\u0159\u00edm\u00e9, zp\u016fsoben\u00e9 vadou Slu\u017eby, pokud tato ztr\u00e1ta, zran\u011bn\u00ed nebo po\u0161kozen\u00ed majetku nevzniklo nedbalost\u00ed, opomenut\u00edm nebo \u00famyslem na stran\u011b Spole\u010dnosti.<\/p><h3 style=\"padding-top:30px;\">7. DAL\u0160\u00cd PR\u00c1VA A POVINNOSTI SMLUVN\u00cdCH STRAN<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">7.1.<\/strong> Spole\u010dnost je opr\u00e1vn\u011bna odstoupit od Smlouvy z d\u016fvodu nemo\u017enosti uhradit poplatek za u\u017eit\u00ed evropsk\u00fdch zpoplatn\u011bn\u00fdch pozemn\u00edch komunikac\u00ed. Spole\u010dnost o tomto bezodkladn\u011b informuje Z\u00e1kazn\u00edka prost\u0159ednictv\u00edm jeho Elektronick\u00e9 adresy a vr\u00e1t\u00ed ve lh\u016ft\u011b 14 dn\u016f od ozn\u00e1men\u00ed o odstoupen\u00ed od Smlouvy v\u0161echny pen\u011b\u017en\u00ed prost\u0159edky, kter\u00e9 od n\u011bho na z\u00e1klad\u011b Smlouvy p\u0159ijal, a to zp\u016fsobem, kter\u00fd vyhovuje ob\u011bma str\u00e1nam (po p\u0159edchoz\u00ed dohod\u011b), pop\u0159\u00edpad\u011b zp\u016fsobem ur\u010den\u00fdm Z\u00e1kazn\u00edkem.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">7.2.<\/strong> Vy\u0159izov\u00e1n\u00ed st\u00ed\u017enost\u00ed Z\u00e1kazn\u00edka zaji\u0161\u0165uje Spole\u010dnost prost\u0159ednictv\u00edm elektronick\u00e9 adresy <!-- No shortcodes are defined -->. Informaci o vy\u0159\u00edzen\u00ed st\u00ed\u017enosti Z\u00e1kazn\u00edka za\u0161le Spole\u010dnost na Elektronickou adresu Z\u00e1kazn\u00edka.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">7.3.<\/strong> Pokud je Z\u00e1kazn\u00edk spot\u0159ebitel, je k mimosoudn\u00edmu \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f ze Smlouvy p\u0159\u00edslu\u0161n\u00e1 organizace Citizens Advice Bureau, internetov\u00e1 adresa: https:\/\/www.citizensadvice.org.uk. D\u00e1le je spot\u0159ebitel opr\u00e1vn\u011bn pou\u017e\u00edt platformu pro \u0159e\u0161en\u00ed spor\u016f on-line nach\u00e1zej\u00edc\u00ed se na internetov\u00e9 adrese https:\/\/ec.europa.eu\/consumers\/odr, pokud je spor v p\u016fsobnosti evropsk\u00e9 legislativy a p\u0159\u00edslu\u0161n\u00e9 org\u00e1ny akceptuj\u00ed tento proces po brexitu.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">7.4.<\/strong> Kontaktn\u00edm m\u00edstem pro spot\u0159ebitele podle Na\u0159\u00edzen\u00ed Evropsk\u00e9ho parlamentu a Rady (EU) \u010d. 524\/2013 ze dne 21. kv\u011btna 2013, o \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f on-line a o zm\u011bn\u011b na\u0159\u00edzen\u00ed (ES) \u010d. 2006\/2004 a sm\u011brnice 2009\/22\/ES (na\u0159\u00edzen\u00ed o \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f on-line) je Evropsk\u00e9 spot\u0159ebitelsk\u00e9 centrum Spojen\u00e9 kr\u00e1lovstv\u00ed, s kontaktn\u00ed adresou 1 Sylvan Court, Sylvan Way, Southfields Business Park, Basildon, Essex SS15 6TH, internetov\u00e1 adresa: https:\/\/www.ukecc.net.<\/p><h3 style=\"padding-top:30px;\">8. DORU\u010cOV\u00c1N\u00cd<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">8.1.<\/strong> Nen\u00ed-li uvedeno jinak, mohou b\u00fdt ve\u0161ker\u00e1 ozn\u00e1men\u00ed adresovan\u00e1 Z\u00e1kazn\u00edkovi u\u010din\u011bna ve form\u011b elektronick\u00e9 zpr\u00e1vy adresovan\u00e9 na Elektronickou adresu Z\u00e1kazn\u00edka.<\/p><h3 style=\"padding-top:30px;\">9. Z\u00c1V\u011aRE\u010cN\u00c1 USTANOVEN\u00cd<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">9.1.<\/strong> Pokud vztah zalo\u017een\u00fd Smlouvou obsahuje mezin\u00e1rodn\u00ed (zahrani\u010dn\u00ed) prvek, pak smluvn\u00ed strany sjedn\u00e1vaj\u00ed, \u017ee vztah se \u0159\u00edd\u00ed pr\u00e1vem zem\u011b, kde m\u00e1 s\u00eddlo Spole\u010dnost. T\u00edmto nejsou dot\u010dena pr\u00e1va Spot\u0159ebitele vypl\u00fdvaj\u00edc\u00ed z obecn\u011b z\u00e1vazn\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">9.2.<\/strong> Je-li n\u011bkter\u00e9 ustanoven\u00ed VOP neplatn\u00e9 nebo ne\u00fa\u010dinn\u00e9, nebo se takov\u00fdm stane, nam\u00edsto neplatn\u00fdch ustanoven\u00ed nastoup\u00ed ustanoven\u00ed, jeho\u017e smysl se neplatn\u00e9mu ustanoven\u00ed co nejv\u00edce p\u0159ibli\u017euje. Neplatnost\u00ed nebo ne\u00fa\u010dinnost\u00ed jednoho ustanoven\u00ed nen\u00ed dot\u010dena platnost ostatn\u00edch ustanoven\u00ed.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">9.3.<\/strong> Kupn\u00ed smlouva je archivov\u00e1na Spole\u010dnosti v elektronick\u00e9 podob\u011b a nen\u00ed p\u0159\u00edstupn\u00e1 t\u0159et\u00edm osob\u00e1m.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">9.4.<\/strong> Tyto obchodn\u00ed podm\u00ednky, pojmy t\u00fdkaj\u00edc\u00ed se zprost\u0159edkov\u00e1n\u00ed, principu f\u00e9rov\u00e9ho p\u0159\u00edstupu k evropsk\u00e9mu trhu vych\u00e1zej\u00ed z na\u0159\u00edzen\u00ed EU 2019\/1150 (https:\/\/eur-lex.europa.eu\/legal-content\/EN\/TXT\/HTML\/?uri=CELEX:32019R1150)<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">9.5.<\/strong> Pro \u0159e\u0161en\u00ed ve\u0161ker\u00fdch spor\u016f vypl\u00fdvaj\u00edc\u00edch z t\u011bchto podm\u00ednek se sjedn\u00e1v\u00e1 v\u00fdlu\u010dn\u00e1 p\u0159\u00edslu\u0161nost soud\u016f ve Velk\u00e9 Brit\u00e1nii. Hlavn\u00edm m\u00edstem p\u0159\u00edslu\u0161nosti je Commercial Court London<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">9.6.<\/strong> Ofici\u00e1ln\u00ed email : support[ at ] ematrica.com. Email je dostupn\u00fd pro komunikaci 24x7 a je pova\u017eov\u00e1n za prim\u00e1rn\u00ed komunika\u010dn\u00ed kan\u00e1l mezi Z\u00e1kazn\u00edkem a Spole\u010dnost\u00ed. Z d\u016fvodu mo\u017en\u00fdch technick\u00fdch probl\u00e9m\u016f s doru\u010dov\u00e1n\u00edm elektronick\u00e9 po\u0161ty z\u00e1kazn\u00edk souhlas\u00ed, \u017ee pro jednozna\u010dn\u00e9 doru\u010den\u00ed sv\u00e9ho po\u017eadavku za\u0161le email ze dvou r\u016fzn\u00fdch zdroj\u016f (nap\u0159\u00edklad dv\u011b r\u016fzn\u00e9 emailov\u00e9 adresy nebo stejn\u00fd email na dv\u011b r\u016fzn\u00e9 emailov\u00e9 adresy Spole\u010dnosti, pokud jsou k dispozici). Spole\u010dnost m\u016f\u017ee garantovat odpov\u011b\u010f pouze v p\u0159\u00edpadech, kdy prokazateln\u011b obdr\u017eela email z\u00e1kazn\u00edka. Spole\u010dnost garantuje plnou funk\u010dnost emailov\u00e9 komunikace na sv\u00e9 stran\u011b, av\u0161ak nem\u016f\u017ee garantovat doru\u010den\u00ed emailu v p\u0159\u00edpadech, kdy z\u00e1kazn\u00edk nespl\u0148uje obecn\u00e9 standardy emailingu, jako je spr\u00e1vn\u00e1 konfigurace SPF, DKIM a DMARC z\u00e1znam\u016f, nebo pokud je jeho emailov\u00e1 adresa na seznamu blokovan\u00fdch odes\u00edlatel\u016f (blacklistu). Dal\u0161\u00edm komunika\u010dn\u00edm kan\u00e1lem pro pod\u00e1n\u00ed po\u017eadavk\u016f je ofici\u00e1ln\u00ed po\u0161tovn\u00ed adresa Spole\u010dnosti uveden\u00e1 v t\u011bchto VOP, av\u0161ak email z\u016fst\u00e1v\u00e1 preferovan\u00fdm a prim\u00e1rn\u00edm zp\u016fsobem komunikace. Pokud Z\u00e1kazn\u00edk neobdr\u017e\u00ed odpov\u011b\u010f do 31 pracovn\u00edch dn\u00ed od odesl\u00e1n\u00ed emailu, m\u00e1 se za to, \u017ee email nebyl doru\u010den, a je nutn\u00e9 jej zaslat znovu. Spole\u010dnost garantuje, \u017ee v relevantn\u00edch p\u0159\u00edpadech, zejm\u00e9na t\u00fdkaj\u00edc\u00edch se pr\u00e1vn\u00edch probl\u00e9m\u016f, reklamac\u00ed nebo jin\u00fdch z\u00e1va\u017en\u00fdch podn\u011bt\u016f, poskytne odpov\u011b\u010f nejpozd\u011bji do 31 pracovn\u00edch dn\u00ed od prokazateln\u00e9ho obdr\u017een\u00ed emailu nebo p\u00edsemn\u00e9ho pod\u00e1n\u00ed zaslan\u00e9ho po\u0161tou.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">9.7.<\/strong> Tyto podm\u00ednky nab\u00fdvaj\u00ed \u00fa\u010dinnosti dnem 07.05.2026<\/p><h3 style=\"padding-top:30px;\">10. DEFINICE POJM\u016e<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.1.<\/strong> Z\u00e1kazn\u00edk: Ka\u017ed\u00fd n\u00e1v\u0161t\u011bvn\u00edk t\u011bchto Internetov\u00fdch str\u00e1nek , bez ohledu na to, zda je spot\u0159ebitelem nebo podnikatelem, kter\u00fd m\u00e1 z\u00e1jem o zprost\u0159edkov\u00e1n\u00ed \u00fahrady poplatku za u\u017eit\u00ed zpoplatn\u011bn\u00fdch evropsk\u00fdch pozemn\u00edch komunikac\u00ed.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.2.<\/strong> Spole\u010dnost : provozovatel t\u011bchto Internetov\u00fdch str\u00e1nek, kter\u00fd zprost\u0159edkov\u00e1v\u00e1 \u00fahradu poplatku za u\u017eit\u00ed zpoplatn\u011bn\u00fdch evropsk\u00fdch pozemn\u00edch komunikac\u00ed.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.3.<\/strong> Spot\u0159ebitel: Z\u00e1kazn\u00edk, kter\u00fd p\u0159i uzav\u00edr\u00e1n\u00ed a pln\u011bn\u00ed Smlouvy nejedn\u00e1 v r\u00e1mci sv\u00e9 obchodn\u00ed nebo jin\u00e9 podnikatelsk\u00e9 \u010dinnosti.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.4.<\/strong> Slu\u017eba: Zprost\u0159edkov\u00e1n\u00ed \u00fahrady poplatku za u\u017eit\u00ed zpoplatn\u011bn\u00fdch evropsk\u00fdch pozemn\u00edch komunikac\u00ed, kter\u00e9 Spole\u010dnost nab\u00edz\u00ed Z\u00e1kazn\u00edk\u016fm. Slu\u017eba zahrnuje zprost\u0159edkov\u00e1n\u00ed registrace vozidla do syst\u00e9mu elektronick\u00fdch d\u00e1lni\u010dn\u00edch zn\u00e1mek a dal\u0161\u00ed slu\u017eby s p\u0159idanou hodnotou.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.5.<\/strong> Zprost\u0159edkov\u00e1n\u00ed: \u010cinnost Spole\u010dnosti, jej\u00edm\u017e c\u00edlem je co nejrychlej\u0161\u00ed a nejefektivn\u011bj\u0161\u00ed vy\u0159\u00edzen\u00ed objedn\u00e1vky Z\u00e1kazn\u00edka na \u00fahradu poplatku za u\u017eit\u00ed zpoplatn\u011bn\u00fdch evropsk\u00fdch pozemn\u00edch komunikac\u00ed. Spole\u010dnost v tomto procesu vystupuje jako zprost\u0159edkovatel mezi Z\u00e1kazn\u00edkem a poskytovatelem elektronick\u00fdch d\u00e1lni\u010dn\u00edch zn\u00e1mek.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.6.<\/strong> P\u0159idan\u00e1 hodnota: Nadstandardn\u00ed slu\u017eby, kter\u00e9 Spole\u010dnost poskytuje Z\u00e1kazn\u00edkovi nad r\u00e1mec samotn\u00e9ho zprost\u0159edkov\u00e1n\u00ed \u00fahrady poplatku. Mezi p\u0159idan\u00e9 hodnoty pat\u0159\u00ed nap\u0159\u00edklad: Zaji\u0161t\u011bn\u00ed slu\u017eby i v p\u0159\u00edpad\u011b nedostupnosti webov\u00fdch str\u00e1nek poskytovatele. Dostupnost odli\u0161n\u00fdch platebn\u00edch metod. V\u00edce jazykov\u00fdch verz\u00ed pro snadn\u011bj\u0161\u00ed u\u017eivatelskou zku\u0161enost. Srozumiteln\u011bj\u0161\u00ed a p\u0159ehledn\u011bj\u0161\u00ed informace. Online podpora dostupn\u00e1 24x7. Poprodejn\u00ed servis zahrnuj\u00edc\u00ed pomoc s vym\u00e1h\u00e1n\u00edm neopr\u00e1vn\u011bn\u00fdch pokut.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.7.<\/strong> Objedn\u00e1vka: Z\u00e1vazn\u00fd n\u00e1vrh Z\u00e1kazn\u00edka na uzav\u0159en\u00ed Smlouvy se Spole\u010dnost\u00ed, kter\u00fd obsahuje informace o typu vozidla a obdob\u00ed, kdy chce Z\u00e1kazn\u00edk cestovat po zpoplatn\u011bn\u00fdch pozemn\u00edch komunikac\u00edch.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.8.<\/strong> Elektronick\u00e1 adresa: E-mailov\u00e1 adresa Z\u00e1kazn\u00edka.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.9.<\/strong> Storno poplatek: Poplatek, kter\u00fd je Z\u00e1kazn\u00edk povinen uhradit v p\u0159\u00edpad\u011b odstoupen\u00ed od Smlouvy po za\u010d\u00e1tku zpracov\u00e1n\u00ed Objedn\u00e1vky.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.10.<\/strong> P\u0159eprodej: P\u0159eprodejem se obecn\u011b rozum\u00ed koup\u011b zbo\u017e\u00ed nebo slu\u017eby za \u00fa\u010delem jej\u00edho dal\u0161\u00edho prodeje bez dal\u0161\u00edho zpracov\u00e1n\u00ed \u010di \u00fapravy. V kontextu va\u0161ich obchodn\u00edch podm\u00ednek a zprost\u0159edkov\u00e1n\u00ed \u00fahrady za u\u017eit\u00ed zpoplatn\u011bn\u00fdch komunikac\u00ed je d\u016fle\u017eit\u00e9 zd\u016fraznit rozd\u00edl mezi zprost\u0159edkov\u00e1n\u00edm s p\u0159idanou hodnotou a pouh\u00fdm p\u0159eprodejem.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.11.<\/strong> Slu\u017eba prim\u00e1rn\u00edho poskytovatele : Slu\u017ebou prim\u00e1rn\u00edho poskytovatele se rozum\u00ed slu\u017eba elektronick\u00fdch d\u00e1lni\u010dn\u00edch zn\u00e1mek poskytovan\u00e1 ofici\u00e1ln\u00edm subjektem opr\u00e1vn\u011bn\u00fdm k jejich vyd\u00e1v\u00e1n\u00ed v dan\u00e9 zemi. Nap\u0159\u00edklad v \u010cesk\u00e9 republice je prim\u00e1rn\u00edm poskytovatelem  St\u00e1tn\u00ed fond dopravn\u00ed infrastruktury (SFDI) a jeho webov\u00fd port\u00e1l edalnice.cz.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.12.<\/strong> Slu\u017eby t\u0159et\u00edch stran : Spole\u010dnost vyu\u017e\u00edv\u00e1 slu\u017eeb t\u0159et\u00edch stran, v\u010detn\u011b, ale nikoli v\u00fdhradn\u011b, poskytovatel\u016f API a technologick\u00fdch partner\u016f, za \u00fa\u010delem zaji\u0161t\u011bn\u00ed efektivn\u00edho zpracov\u00e1n\u00ed objedn\u00e1vek a poskytov\u00e1n\u00ed kvalitn\u00edch slu\u017eeb z\u00e1kazn\u00edk\u016fm. Tyto slu\u017eby zahrnuj\u00ed napojen\u00ed na rozhran\u00ed t\u0159et\u00edch stran pro automatizovanou registraci poplatk\u016f za u\u017e\u00edv\u00e1n\u00ed zpoplatn\u011bn\u00fdch komunikac\u00ed, zpracov\u00e1n\u00ed platebn\u00edch transakc\u00ed a dal\u0161\u00ed technickou podporu.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.13.<\/strong> Registrace digit\u00e1ln\u00ed slu\u017eby p\u0159es API \u010di slu\u017ebu t\u0159et\u00ed strany: Registrace digit\u00e1ln\u00ed slu\u017eby p\u0159es API \u010di slu\u017ebu t\u0159et\u00ed strany se rozum\u00ed proces, kdy Spole\u010dnost vyu\u017e\u00edv\u00e1 k registraci elektronick\u00e9 d\u00e1lni\u010dn\u00ed zn\u00e1mky automatizovan\u00e9 rozhran\u00ed (API) poskytovatele slu\u017eby nebo slu\u017eeb t\u0159et\u00ed strany, kter\u00e1 m\u00e1 s poskytovatelem uzav\u0159enou smlouvu o spolupr\u00e1ci.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.14.<\/strong> Dostupnost 100%: Spole\u010dnost se vynasna\u017e\u00ed zajistit co nejvy\u0161\u0161\u00ed dostupnost Slu\u017eby.  Spole\u010dnost v\u0161ak nem\u016f\u017ee garantovat 100% dostupnost Slu\u017eby, a to z d\u016fvod\u016f, kter\u00e9 nem\u016f\u017ee ovlivnit, jako jsou nap\u0159\u00edklad technick\u00e9 probl\u00e9my na stran\u011b prim\u00e1rn\u00edho poskytovatele, v\u00fdpadky internetov\u00e9ho p\u0159ipojen\u00ed nebo jin\u00e9 nep\u0159edv\u00eddateln\u00e9 ud\u00e1losti.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.16.<\/strong> Automatick\u00e9 zpracov\u00e1n\u00ed objedn\u00e1vky: V p\u0159\u00edpadech, kdy jsou v\u0161echny pot\u0159ebn\u00e9 \u00fadaje z\u00e1kazn\u00edkem spr\u00e1vn\u011b vypln\u011bny a ov\u011b\u0159eny automatick\u00fdmi syst\u00e9my Spole\u010dnosti, m\u016f\u017ee b\u00fdt objedn\u00e1vka zpracov\u00e1na automatizovan\u011b. Tento zp\u016fsob zpracov\u00e1n\u00ed zaji\u0161\u0165uje rychl\u00e9 potvrzen\u00ed a dokon\u010den\u00ed objedn\u00e1vky, av\u0161ak nezahrnuje p\u0159idan\u00e9 slu\u017eby poskytovan\u00e9 v r\u00e1mci ru\u010dn\u00edho zpracov\u00e1n\u00ed. Automatick\u00e9 zpracov\u00e1n\u00ed je ur\u010deno p\u0159edev\u0161\u00edm pro standardn\u00ed a bezprobl\u00e9mov\u00e9 objedn\u00e1vky, kde nen\u00ed nutn\u00e1 dodate\u010dn\u00e1 kontrola nebo z\u00e1sah ze strany Spole\u010dnosti.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.15.<\/strong> Ru\u010dn\u00ed zpracov\u00e1n\u00ed objedn\u00e1vky: V p\u0159\u00edpadech, kdy automatick\u00e9 zpracov\u00e1n\u00ed nen\u00ed mo\u017en\u00e9 nebo by mohlo v\u00e9st k chyb\u00e1m (nap\u0159\u00edklad p\u0159i nespr\u00e1vn\u011b zadan\u00fdch \u00fadaj\u00edch, po\u017eadavc\u00edch na specifick\u00e9 podm\u00ednky nebo z d\u016fvodu probl\u00e9m\u016f na stran\u011b poskytovatel\u016f slu\u017eeb), Spole\u010dnost prov\u00e1d\u00ed ru\u010dn\u00ed zpracov\u00e1n\u00ed objedn\u00e1vky. Tento proces zahrnuje pe\u010dlivou kontrolu \u00fadaj\u016f, komunikaci se z\u00e1kazn\u00edkem v p\u0159\u00edpad\u011b pot\u0159eby dopln\u011bn\u00ed \u010di opravy \u00fadaj\u016f a osobn\u00ed z\u00e1sah pracovn\u00edk\u016f Spole\u010dnosti, co\u017e zvy\u0161uje p\u0159esnost a spolehlivost poskytovan\u00e9 slu\u017eby.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.16.<\/strong> Centr\u00e1ln\u00ed ov\u011b\u0159ovac\u00ed autorita pozn\u00e1vac\u00edch zna\u010dek : Spole\u010dnost upozor\u0148uje, \u017ee neexistuje jednotn\u00e1 a spole\u010dn\u00e1 evropsk\u00e1 datab\u00e1ze registra\u010dn\u00edch zna\u010dek vozidel (SPZ), proti kter\u00e9 by bylo mo\u017en\u00e9 jednozna\u010dn\u011b a automaticky validovat spr\u00e1vnost nebo platnost zadan\u00e9 SPZ. Ka\u017ed\u00fd \u010dlensk\u00fd st\u00e1t Evropsk\u00e9 unie a ostatn\u00ed evropsk\u00e9 zem\u011b spravuj\u00ed sv\u00e9 vlastn\u00ed n\u00e1rodn\u00ed datab\u00e1ze, kter\u00e9 nejsou ve\u0159ejn\u011b p\u0159\u00edstupn\u00e9 ani centralizovan\u011b propojen\u00e9 pro tento \u00fa\u010del. Z tohoto d\u016fvodu Spole\u010dnost p\u0159i ov\u011b\u0159ov\u00e1n\u00ed spr\u00e1vnosti registra\u010dn\u00edch zna\u010dek vych\u00e1z\u00ed z vlastn\u00edch zku\u0161enost\u00ed, z\u00e1kon\u016f jednotliv\u00fdch st\u00e1t\u016f a dostupn\u00fdch ve\u0159ejn\u00fdch zdroj\u016f. Pokud p\u0159i manu\u00e1ln\u00edm ov\u011b\u0159ov\u00e1n\u00ed vznikne podez\u0159en\u00ed na chybn\u011b zadan\u00e9 \u00fadaje, Spole\u010dnost neprodlen\u011b kontaktuje z\u00e1kazn\u00edka s \u017e\u00e1dost\u00ed o op\u011btovn\u00e9 ov\u011b\u0159en\u00ed \u00fadaj\u016f. V n\u011bkter\u00fdch p\u0159\u00edpadech m\u016f\u017ee b\u00fdt po\u017eadov\u00e1no dopln\u011bn\u00ed informac\u00ed formou fotodokumentace registra\u010dn\u00ed zna\u010dky vozidla nebo technick\u00e9ho pr\u016fkazu, aby byla zaji\u0161t\u011bna spr\u00e1vn\u00e1 registrace a minimalizov\u00e1no riziko chyb. Tento postup zaji\u0161\u0165uje co nejvy\u0161\u0161\u00ed mo\u017enou p\u0159esnost poskytovan\u00e9 slu\u017eby, p\u0159esto v\u0161ak nenahrazuje roli ofici\u00e1ln\u00edch n\u00e1rodn\u00edch autorit odpov\u011bdn\u00fdch za evidenci a spr\u00e1vu registra\u010dn\u00edch zna\u010dek vozidel.<\/p><h3 style=\"padding-top:30px;\">11. AFFILIATE PARTNE\u0158I<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">11.1.<\/strong> Spole\u010dnost m\u016f\u017ee spolupracovat s extern\u00edmi zdroji n\u00e1v\u0161t\u011bvnosti, takzvan\u00fdmi affiliate partnery, za \u00fa\u010delem propagace sv\u00fdch slu\u017eeb a p\u0159iveden\u00ed nov\u00fdch z\u00e1kazn\u00edk\u016f. Affiliate partne\u0159i mohou pou\u017e\u00edvat r\u016fzn\u00e9 marketingov\u00e9 metody, av\u0161ak Spole\u010dnost nem\u00e1 \u017e\u00e1dn\u00fd p\u0159\u00edm\u00fd vliv na konkr\u00e9tn\u00ed zp\u016fsoby, jak\u00fdmi u\u017eivatel\u00e9 na jej\u00ed str\u00e1nky doraz\u00ed.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">11.2.<\/strong> Spole\u010dnost klade d\u016fraz na ochranu sv\u00e9ho dobr\u00e9ho jm\u00e9na a nepodporuje \u017e\u00e1dn\u00e9 nelegitimn\u00ed nebo neetick\u00e9 zp\u016fsoby p\u0159iv\u00e1d\u011bn\u00ed n\u00e1v\u0161t\u011bvnosti, jako jsou nap\u0159\u00edklad spam, klamav\u00e1 reklama, zneu\u017e\u00edv\u00e1n\u00ed zna\u010dky nebo jin\u00e9 formy nekal\u00e9 sout\u011b\u017ee. V p\u0159\u00edpad\u011b, \u017ee z\u00e1kazn\u00edk nebo jin\u00fd subjekt zaznamen\u00e1 podez\u0159el\u00e9 praktiky spojen\u00e9 s propagac\u00ed slu\u017eeb Spole\u010dnosti, m\u016f\u017ee tuto skute\u010dnost nahl\u00e1sit na speci\u00e1ln\u00ed emailovou adresu support[ at ] ematrica.com.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">11.3.<\/strong> Spole\u010dnost se zavazuje pro\u0161et\u0159it ka\u017edou relevantn\u00ed st\u00ed\u017enost na praktiky affiliate partner\u016f a v p\u0159\u00edpad\u011b potvrzen\u00ed poru\u0161en\u00ed pravidel podnikne p\u0159\u00edslu\u0161n\u00e9 kroky, v\u010detn\u011b ukon\u010den\u00ed spolupr\u00e1ce s dan\u00fdm affiliate partnerem. Spole\u010dnost si z\u00e1rove\u0148 vyhrazuje pr\u00e1vo upravit podm\u00ednky spolupr\u00e1ce s affiliate partnery tak, aby zajistila dodr\u017eov\u00e1n\u00ed platn\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f a etick\u00fdch standard\u016f.<\/p><h3 style=\"padding-top:30px;\">12. POSKYTNUT\u00cd SLU\u017dBY ZDARMA FORMOU REFUNDACE<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">12.1.<\/strong> Z\u00e1kazn\u00edk m\u00e1 mo\u017enost z\u00edskat zp\u011bt \u010d\u00e1stku odpov\u00eddaj\u00edc\u00ed hodnot\u011b zakoupen\u00e9 d\u00e1lni\u010dn\u00ed zn\u00e1mky (d\u00e1le jen \u201ezn\u00e1mka\u201c) formou refundace na platebn\u00ed kartu, pokud spln\u00ed podm\u00ednky uveden\u00e9 v tomto \u010dl\u00e1nku obchodn\u00edch podm\u00ednek.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">12.2.<\/strong> Refundace je automatick\u00e1 a prov\u00e1d\u00ed se pouze na platebn\u00ed kartu, kterou z\u00e1kazn\u00edk pou\u017eil p\u0159i objedn\u00e1vce zn\u00e1mky. V\u00fd\u0161e refundace se odv\u00edj\u00ed od hodnoty sjednan\u00fdch dopl\u0148kov\u00fdch slu\u017eeb. Z\u00e1kazn\u00edk m\u016f\u017ee z\u00edskat zp\u011bt a\u017e 100 % ceny zn\u00e1mky, p\u0159i\u010dem\u017e refundace se vypo\u010d\u00edt\u00e1 jako sou\u010det 10 % z ceny sjednan\u00e9ho cestovn\u00edho poji\u0161t\u011bn\u00ed a 2 % z ceny rezervace ubytov\u00e1n\u00ed.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">12.3.<\/strong> Akce nem\u00e1 \u010dasov\u00e9 omezen\u00ed a plat\u00ed pro v\u0161echny budouc\u00ed cesty z\u00e1kazn\u00edka. Z\u00e1kazn\u00edk m\u016f\u017ee odkaz na sjedn\u00e1n\u00ed dopl\u0148kov\u00fdch slu\u017eeb opakovan\u011b vyu\u017e\u00edt pro nov\u00e9 rezervace, p\u0159\u00edpadn\u011b jej m\u016f\u017ee sd\u00edlet s t\u0159et\u00edmi osobami.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">12.4.<\/strong> Refundace se vztahuje i na rezervace, kter\u00e9 p\u0159es odkaz vytvo\u0159\u00ed t\u0159et\u00ed osoby. Hodnota rezervac\u00ed proveden\u00fdch prost\u0159ednictv\u00edm odkazu se s\u010d\u00edt\u00e1 a m\u016f\u017ee b\u00fdt vyu\u017eita k z\u00edsk\u00e1n\u00ed refundace z\u00e1kazn\u00edkem nebo jeho bl\u00edzk\u00fdmi.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">12.5.<\/strong> Refundace bude z\u00e1kazn\u00edkovi navr\u00e1cena na platebn\u00ed kartu do 7 pracovn\u00edch dn\u016f od doby, kdy poskytovatel obdr\u017e\u00ed provizi za sjednan\u00e9 dopl\u0148kov\u00e9 slu\u017eby. K potvrzen\u00ed a proplacen\u00ed provize doch\u00e1z\u00ed po ukon\u010den\u00ed pobytu u sjednan\u00e9 slu\u017eby.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">12.6.<\/strong> V souvislosti s refundac\u00ed Z\u00e1kazn\u00edk souhlas\u00ed se zas\u00edl\u00e1m nab\u00eddek nov\u00fdch partner\u016f formou emailu \u010di SMS, kter\u00e9 mohou b\u00fdt zp\u011btn\u011b zapo\u010dteny do refundace Objedn\u00e1vky<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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