{"id":4336,"date":"2024-09-30T17:37:35","date_gmt":"2024-09-30T15:37:35","guid":{"rendered":"https:\/\/www.ematrica.com\/lietosanas-noteikumi\/"},"modified":"2024-09-30T17:37:35","modified_gmt":"2024-09-30T15:37:35","slug":"lietosanas-noteikumi","status":"publish","type":"page","link":"https:\/\/www.ematrica.com\/lv\/lietosanas-noteikumi\/","title":{"rendered":"Lieto\u0161anas noteikumi"},"content":{"rendered":"<h3 style=\"padding-top:30px;\">1. IEVADS<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.1<\/strong> T\u012bmek\u013ca vietni <span id=\"volt\u012bmek\u013ca vietne\"><\/span> <script>\n      \n        const decodedStringt\u012bmek\u013ca vietne = String.fromCharCode();\n        document.getElementById(\"volt\u012bmek\u013ca vietne\").textContent = decodedStringt\u012bmek\u013ca vietne;\n    <\/script> (turpm\u0101k tekst\u0101 - \"T\u012bmek\u013ca vietne\") p\u0101rvalda <span id=\"voluz\u0146\u0113muma nosaukums\"><\/span> <script>\n      \n        const decodedStringuz\u0146\u0113muma nosaukums = String.fromCharCode();\n        document.getElementById(\"voluz\u0146\u0113muma nosaukums\").textContent = decodedStringuz\u0146\u0113muma nosaukums;\n    <\/script>, uz\u0146\u0113mums, kura juridisk\u0101 adrese ir <span id=\"voluz\u0146\u0113mumsadr\"><\/span> <script>\n      \n        const decodedStringuz\u0146\u0113mumsadr = String.fromCharCode();\n        document.getElementById(\"voluz\u0146\u0113mumsadr\").textContent = decodedStringuz\u0146\u0113mumsadr;\n    <\/script> (turpm\u0101k tekst\u0101 - \"Uz\u0146\u0113mums\").<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.2.<\/strong> Sabiedr\u012bba pied\u0101v\u0101 saviem Klientiem starpniec\u012bbas pakalpojumu par ce\u013ca nodevas samaksu par Eiropas autoce\u013cu lieto\u0161anas maksas ce\u013cu izmanto\u0161anu (turpm\u0101k tekst\u0101 - \"Pakalpojums\"). Sabiedr\u012bba darbojas tikai k\u0101 starpnieks, kura m\u0113r\u0137is ir p\u0113c iesp\u0113jas \u0101tr\u0101k un efekt\u012bv\u0101k apstr\u0101d\u0101t Klienta pas\u016bt\u012bjumu. Sabiedr\u012bba vienm\u0113r r\u012bkojas p\u0113c lab\u0101k\u0101s sirdsapzi\u0146as un Klienta interes\u0113s un patur ties\u012bbas izmantot vair\u0101kus da\u017e\u0101dus pakalpojumu sniedz\u0113jus, lai izpild\u012btu Klienta pras\u012bbas da\u017e\u0101du iemeslu d\u0113\u013c, piem\u0113ram, pakalpojuma sniedz\u0113ja k\u013c\u016bda, pakalpojuma sniedz\u0113ja t\u012bmek\u013ca vietnes nepieejam\u012bba, nefunkcion\u0113jo\u0161a datu p\u0101rbaude vai pati re\u0123istr\u0101cija, tehniskas probl\u0113mas ar lietot\u0101ja inform\u0101cijas p\u0101rbaudi vai probl\u0113mas ar maks\u0101jumu v\u0101rteju.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.2.1<\/strong> Starpniec\u012bbu defin\u0113 skaidra pievienot\u0101 v\u0113rt\u012bba un inform\u0101cija, kas klientam nodro\u0161ina lab\u0101ku pakalpojumu sal\u012bdzin\u0101jum\u0101 ar pirk\u0161anu tie\u0161i no s\u0101kotn\u0113j\u0101 pieg\u0101d\u0101t\u0101ja. <strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.2.1.2.<\/strong> Pamata pievienot\u0101 v\u0113rt\u012bba ir (un klients tam bez nosac\u012bjumiem piekr\u012bt) pakalpojuma starpniec\u012bba ar augst\u0101ko iesp\u0113jamo pieejam\u012bbu pat tad, ja s\u0101kotn\u0113j\u0101 pakalpojumu sniedz\u0113ja pas\u016bt\u012b\u0161anas pakalpojums (ar to saprotot t\u012bmek\u013ca vietni, lietojumprogrammu, nevis faktisko digit\u0101l\u0101 pakalpojuma re\u0123istr\u0101ciju, izmantojot API vai tre\u0161\u0101s personas pakalpojumu) ne\u013cauj klientam ieg\u0101d\u0101ties pakalpojumu tie\u0161i bez papildu inform\u0101cijas. Skaidra sniegt\u0101 pakalpojuma pievienot\u0101 v\u0113rt\u012bba ir ar\u012b manu\u0101la datu p\u0101rbaude un re\u0123istr\u0101cija pakalpojuma sniedz\u0113ja sist\u0113m\u0101. Tas nav piln\u012bb\u0101 automatiz\u0113ts pakalpojums, bet gan process, kas ietver manu\u0101lu ievad\u012bt\u0101s inform\u0101cijas p\u0101rbaudi, t\u0101s precizit\u0101ti un jebk\u0101dus labojumus vai papildin\u0101jumus, pamatojoties uz Klienta atsauksm\u0113m. Veicot manu\u0101lu verifik\u0101ciju, Sabiedr\u012bba pa\u013caujas uz iepriek\u0161\u0113jo pieredzi, piem\u0113rojamajiem valsts ties\u012bbu aktiem attiec\u012bb\u0101 uz numura z\u012bmju re\u0123istr\u0101ciju un pa\u0161reiz\u0113jiem pakalpojumu sniedz\u0113ja nosac\u012bjumiem, kas nav standarta automatiz\u0113t\u0101 verifik\u0101cija (kas p\u0113c b\u016bt\u012bbas ir neprec\u012bza, jo nav centr\u0101l\u0101s numura z\u012bmju verifik\u0101cijas iest\u0101des). Ja ir aizdomas par k\u013c\u016bdainiem vai nepiln\u012bgiem Klienta sniegtajiem datiem, Sabiedr\u012bba nekav\u0113joties sazin\u0101s ar Klientu, lai atk\u0101rtoti p\u0101rbaud\u012btu datus. \u0160is process var ietvert l\u016bgumu sniegt papildu inform\u0101ciju vai fotodokument\u0101ciju, piem\u0113ram, transportl\u012bdzek\u013ca re\u0123istr\u0101cijas numura z\u012bmes vai tehnisk\u0101s apliec\u012bbas fotoatt\u0113lu, lai nodro\u0161in\u0101tu datu precizit\u0101ti un piln\u012bgumu un mazin\u0101tu risku, kas saist\u012bts ar sod\u012b\u0161anu par brauk\u0161anu bez der\u012bgas vinjetes. Citas pievienot\u0101s v\u0113rt\u012bbas ir (piem\u0113ram,) \u0101tra pakalpojuma snieg\u0161ana pat tad, ja s\u0101kotn\u0113j\u0101 pakalpojuma sniedz\u0113ja saskarne nav pieejama (k\u013c\u016bdas no t\u012bmek\u013ca vietnes operatora puses, kad pats re\u0123istr\u0101cijas port\u0101ls darbojas, bet klientam tiek liegta piek\u013cuve), da\u017e\u0101du maks\u0101jumu meto\u017eu pieejam\u012bba, vair\u0101kas valodu versijas, lai atvieglotu lietot\u0101ja pieredzi, skaidr\u0101ka un p\u0101rredzam\u0101ka inform\u0101cija sal\u012bdzin\u0101jum\u0101 ar s\u0101kotn\u0113jo pakalpojumu, tie\u0161saistes atbalsts, kas pieejams 24x7, p\u0113cp\u0101rdo\u0161anas pakalpojumi, tostarp pal\u012bdz\u012bba nepamatotu naudas sodu piedzi\u0146\u0101 un attiec\u012bgu zin\u0101\u0161anu snieg\u0161ana saist\u012bb\u0101 ar maksas ce\u013cu izmanto\u0161anu.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.2.2.<\/strong> Sabiedr\u012bba skaidr\u0101 un saprotam\u0101 veid\u0101 inform\u0113 vid\u0113jo Eiropas Klientu par maks\u0101juma par Pakalpojumu sast\u0101vu, vismaz sadalot pa\u0161a Pakalpojuma cenu un Sabiedr\u012bbas maksu. Klients atz\u012bst, ka \u0161is ir starpniec\u012bbas pakalpojums, nevis tie\u0161a elektronisko vinje\u0161u p\u0101rdo\u0161ana. Sabiedr\u012bba pati nav pakalpojuma sniedz\u0113js vinje\u0161u izsnieg\u0161anai un nav atbild\u012bga par jebk\u0101diem kav\u0113jumiem vai sare\u017e\u0123\u012bjumiem, ko izrais\u012bjusi \u0101r\u0113ja ietekme (neparedz\u0113ti notikumi, piem\u0113ram, pakalpojuma sniedz\u0113ja nepieejam\u012bba pakalpojuma re\u0123istr\u0113\u0161anai sist\u0113m\u0101). Konkr\u0113tais gal\u012bgais pakalpojuma sniedz\u0113js konkr\u0113tajam Pas\u016bt\u012bjumam var tikt nos\u016bt\u012bts Klientam p\u0113c piepras\u012bjuma pret Pas\u016bt\u012bjuma numuru, jo tas nep\u0101rtraukti main\u0101s atkar\u012bb\u0101 no katra pakalpojuma pieejam\u012bbas, t\u0101 sniedz\u0113jiem, galam\u0113r\u0137a valsts, pakalpojuma veida, k\u0101 ar\u012b no Pas\u016bt\u012bjuma steidzam\u012bbas attiec\u012bgaj\u0101 br\u012bd\u012b.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.2.3.<\/strong> Piekr\u012btot Noteikumiem un nosac\u012bjumiem, Klients skaidri apliecina, ka vi\u0146\u0161\/vi\u0146a ir iepazinies ar konkr\u0113to inform\u0101ciju par pakalpojumu cenu un izplat\u012b\u0161anu un ka vi\u0146\u0161\/vi\u0146a piekr\u012bt \u0161iem noteikumiem un nosac\u012bjumiem. Lai gan terminu \"vid\u0113jais Eiropas klients\" var uzskat\u012bt par neskaidru, Klients saprot t\u0101 noz\u012bmi un ir mekl\u0113jis un p\u0101rbaud\u012bjis nepiecie\u0161amo inform\u0101ciju. Klients ar\u012b saprot, ka sniegtajam pakalpojumam ir pievienot\u0101 v\u0113rt\u012bba, kas p\u0101rsniedz s\u0101kotn\u0113jo pakalpojumu, un piekr\u012bt \u0161ai pievienotajai v\u0113rt\u012bbai atbilsto\u0161am cenas pieaugumam. Klients ar\u012b piekr\u012bt, ka pas\u016bt\u012bjums tiek apstr\u0101d\u0101ts starpniec\u012bbas re\u017e\u012bm\u0101. Klients apzin\u0101s, ka konkr\u0113tais cenu sast\u0101vs vienm\u0113r ir pieejams vietn\u0113 pirms pakalpojuma starpniec\u012bbas, t\u0101s laik\u0101 vai p\u0113c t\u0101s. Lai optimiz\u0113tu lietot\u0101ja pieredzi, \u0161ajos noteikumos nav skaidri defin\u0113ta cenu sast\u0101va fiks\u0113t\u0101 atra\u0161an\u0101s vieta, ta\u010du klients piekr\u012bt, ka \u0161\u012b inform\u0101cija ir izsekojama un pieejama vis\u0101 pas\u016bt\u012bjuma proces\u0101. Lietot\u0101ja pieredzes (UX) nodro\u0161in\u0101\u0161anas ietvaros uz\u0146\u0113mums cen\u0161as iev\u0113rot piem\u0113rojamos UX un t\u012bmek\u013ca pieejam\u012bbas standartus, lai nodro\u0161in\u0101tu, ka inform\u0101cija ir p\u0113c iesp\u0113jas skaidr\u0101ka un viegli atrodama vis\u0101m klientu grup\u0101m, tostarp klientiem ar \u012bpa\u0161\u0101m vajadz\u012bb\u0101m. Ja klients nav atradis cenas vai konkr\u0113tu inform\u0101ciju par pakalpojumiem, vi\u0146\u0161 nav ties\u012bgs izmantot pakalpojumu, jo vi\u0146am var rasties iespaids, ka pakalpojumu p\u0101rdod ofici\u0101lais p\u0101rdev\u0113js. Apstiprinot \u0161os noteikumus un nosac\u012bjumus, klients atz\u012bst visu iepriek\u0161 min\u0113to, izprot sniegt\u0101 pakalpojuma pievienoto v\u0113rt\u012bbu un piekr\u012bt cenu paaugstin\u0101jumam, k\u0101 ar\u012b piekr\u012bt iev\u0113rot \u0161os noteikumus un nosac\u012bjumus.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.2.4.<\/strong> Elast\u012bga pas\u016bt\u012bjuma modifik\u0101cija - pakalpojums \"Smart Change\": Sabiedr\u012bba sniedz klientam pievienot\u0101s v\u0113rt\u012bbas pakalpojumu \"Smart Change\", kas \u013cauj klientam l\u012bdz 12 stund\u0101m pirms pas\u016bt\u012bt\u0101s vinjetes der\u012bguma termi\u0146a s\u0101kuma bez maksas main\u012bt jebkurus datus sav\u0101 pas\u016bt\u012bjum\u0101. \u0160\u012b elast\u012bba ietver iesp\u0113ju main\u012bt transportl\u012bdzek\u013ca re\u0123istr\u0101cijas z\u012bmi, der\u012bguma termi\u0146u vai pat valsti, kur\u0101 klients v\u0113las ieg\u0101d\u0101ties vinjeti. Eiropas l\u012bmen\u012b pa\u0161laik nav vienotas un savstarp\u0113ji saist\u012btas sist\u0113mas, kas \u013cautu ieg\u0101d\u0101ties vinjeti vien\u0101 valst\u012b un p\u0113c tam apmain\u012bt to pret citas valsts vinjeti. Katras valsts prim\u0101rie pakalpojumu sniedz\u0113ji \u0161\u0101du iesp\u0113ju nepied\u0101v\u0101, un tas noz\u012bm\u0113, ka klientam mar\u0161ruta mai\u0146as gad\u012bjum\u0101 atkal b\u016btu j\u0101p\u0113rk cita vinjete un j\u0101maks\u0101 pilna summa divreiz. Izmantojot Smart Change, klientam ir skaidra pievienot\u0101 v\u0113rt\u012bba - br\u012bd\u012b, kad main\u0101s mar\u0161ruts, vinjete nav j\u0101p\u0113rk no jauna, jo vi\u0146\u0161 var vienk\u0101r\u0161i main\u012bt vinjetes galam\u0113r\u0137a valsti, izmantojot digit\u0101lo saskarni uz\u0146\u0113muma t\u012bmek\u013ca vietn\u0113 vai sazinoties ar klientu atbalsta dienestu. Tas klientam ietaupa izmaksas, nov\u0113r\u0161 nevajadz\u012bgus izdevumus, kas saist\u012bti ar atk\u0101rtotu ieg\u0101di, un nodro\u0161ina maksim\u0101lu elast\u012bbu mar\u0161ruta pl\u0101no\u0161an\u0101.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.2.5<\/strong> Uz\u0146\u0113mums patur ties\u012bbas vienpus\u0113ji main\u012bt pakalpojuma sniedz\u0113ju, lai nodro\u0161in\u0101tu \u0101tru un efekt\u012bvu pas\u016bt\u012bjuma izpildi. Jebkuras pakalpojumu sniedz\u0113ju izmai\u0146as tiks veiktas t\u0101, lai nemain\u012btos ne pas\u016bt\u012bt\u0101 pakalpojuma cena, ne kvalit\u0101te.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.2.6.<\/strong> Sabiedr\u012bba nav atbild\u012bga par zaud\u0113jumiem, kas radu\u0161ies tre\u0161o personu, tostarp, bet ne tikai, maks\u0101jumu pakalpojumu sniedz\u0113ju, IT pakalpojumu sniedz\u0113ju, k\u013c\u016bdu d\u0113\u013c, k\u0101 ar\u012b par kav\u0113jumiem vai k\u013c\u016bd\u0101m, ko izrais\u012bju\u0161i neparedz\u0113ti notikumi (piem\u0113ram, servera darb\u012bbas p\u0101rtraukumi, dabas katastrofas, kiberuzbrukumi).<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.2.7<\/strong> Uz\u0146\u0113mums skaidri pazi\u0146o, ka tas nep\u0101rdod elektronisk\u0101s vinjetes, nenosakot skaidru un pier\u0101d\u0101mu pievienoto v\u0113rt\u012bbu Klientam. <strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.2.8.<\/strong> Sabiedr\u012bba organiz\u0113 ce\u013ca nodevas samaksu par maksas Eiropas sauszemes ce\u013cu izmanto\u0161anu un sniedz pievienot\u0101s v\u0113rt\u012bbas pakalpojumus Klientam, k\u0101 noteikts <strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.2.1.<\/strong> punkt\u0101.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.3.<\/strong> \u0160ie T\u012bmek\u013ca vietnes visp\u0101r\u0113jie noteikumi un nosac\u012bjumi (turpm\u0101k tekst\u0101 - \"VDN\") reglament\u0113 pu\u0161u savstarp\u0113j\u0101s ties\u012bbas un pien\u0101kumus, kas rodas saist\u012bb\u0101 ar vai pamatojoties uz pakalpojumu snieg\u0161anas l\u012bgumu (turpm\u0101k tekst\u0101 - \"L\u012bgums\"), kas nosl\u0113gts, izmantojot T\u012bmek\u013ca vietni.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.4<\/strong> Klients ir jebkur\u0161 T\u012bmek\u013ca vietnes apmekl\u0113t\u0101js neatkar\u012bgi no t\u0101, vai tas darbojas k\u0101 pat\u0113r\u0113t\u0101js vai uz\u0146\u0113mums (turpm\u0101k tekst\u0101 - \"Klients\").<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.5.<\/strong> Pat\u0113r\u0113t\u0101js ir persona, kas, sl\u0113dzot un izpildot L\u012bgumu, ner\u012bkojas savas komercdarb\u012bbas vai citas saimniecisk\u0101s darb\u012bbas ietvaros (turpm\u0101k tekst\u0101 - \"Pat\u0113r\u0113t\u0101js\").<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.6.<\/strong> Uz\u0146\u0113mums Klienta v\u0101rd\u0101 maks\u0101 nodevu par Eiropas maksas ce\u013cu izmanto\u0161anu tie\u0161i \u0161\u0101du valstu ce\u013cu operatoriem.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.7.<\/strong> Klients apzin\u0101s, ka Pakalpojuma priek\u0161mets nav ne elektronisko vinje\u0161u p\u0101rdo\u0161ana, ne zemes komunik\u0101ciju lieto\u0161anas ties\u012bbu nodro\u0161in\u0101\u0161ana. Sabiedr\u012bba nav nevienas valsts iest\u0101des, kas iekas\u0113 maksu par sauszemes komunik\u0101ciju lieto\u0161anu, tie\u0161s pilnvarots sadarb\u012bbas partneris.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.8.<\/strong> Noteikumus, kas at\u0161\u0137iras no \u0161iem visp\u0101r\u012bgajiem noteikumiem, var saska\u0146ot rakstisk\u0101 l\u012bgum\u0101. Atk\u0101pes l\u012bgum\u0101 ir priorit\u0101ras attiec\u012bb\u0101 pret \u0161o VDN noteikumiem.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.9.<\/strong> \u0160o Visp\u0101r\u012bgo Noteikumu noteikumi ir neat\u0146emama ar T\u012bmek\u013ca vietnes starpniec\u012bbu nosl\u0113gt\u0101 L\u012bguma sast\u0101vda\u013ca.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.10.<\/strong> Sabiedr\u012bba var main\u012bt vai groz\u012bt VDN formul\u0113jumu. \u0160is noteikums neietekm\u0113 ties\u012bbas un pien\u0101kumus, kas radu\u0161ies iepriek\u0161\u0113j\u0101s VDN redakcijas sp\u0113k\u0101 esam\u012bbas laik\u0101.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.11.<\/strong> Piek\u013c\u016bstot jebkurai no T\u012bmek\u013ca vietn\u0113m, Klients apliecina, ka ir iepazinies ar \u0161o Visp\u0101r\u012bgo noteikumu tekstu un ap\u0146emas tos iev\u0113rot.<\/p><h3 style=\"padding-top:30px;\">2. L\u012aGUMA NOSL\u0112G\u0160ANA<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.1.<\/strong> Lai pas\u016bt\u012btu Pakalpojumu, Klientam ir j\u0101veic \u0161\u0101das darb\u012bbas: (a) j\u0101izv\u0113las transportl\u012bdzek\u013ca veids, ar kuru tas v\u0113las braukt pa Maksas ce\u013cu, j\u0101izv\u0113las periods, kur\u0101 tas v\u0113las braukt pa Maksas ce\u013cu (kop\u0101 saukts \"Pas\u016bt\u012bjums\").<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.2.<\/strong>Pirms Pas\u016bt\u012bjuma nos\u016bt\u012b\u0161anas Klientam ir at\u013cauts p\u0101rbaud\u012bt un main\u012bt Pas\u016bt\u012bjum\u0101 ievad\u012btos datus, tostarp attiec\u012bb\u0101 uz Klienta iesp\u0113j\u0101m atkl\u0101t un labot k\u013c\u016bdas, kas radu\u0161\u0101s, ievadot datus Pas\u016bt\u012bjum\u0101.Pas\u016bt\u012bjum\u0101 nor\u0101d\u012btos datus Uz\u0146\u0113mums uzskata par pareiziem. Pas\u016bt\u012bjuma sp\u0113k\u0101 esam\u012bba ir atkar\u012bga no t\u0101, vai Pas\u016bt\u012bjuma veidlap\u0101 ir aizpild\u012bti visi oblig\u0101tie dati un Klients ir apstiprin\u0101jis, ka ir iepazinies ar \u0161iem Visp\u0101r\u012bgajiem noteikumiem.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.3.<\/strong> Klienta pas\u016bt\u012bjums, kas veikts, izmantojot T\u012bmek\u013ca vietni, ir saisto\u0161s priek\u0161likums nosl\u0113gt L\u012bgumu ar Uz\u0146\u0113mumu. P\u0113c tam, kad Klients ir veicis maks\u0101jumu, Sabiedr\u012bba elektroniski apstiprin\u0101s maks\u0101juma sa\u0146em\u0161anu pa e-pastu ar tekstu \"Pas\u016bt\u012bjums pie\u0146emts\". Klients piekr\u012bt un pie\u0146em, ka \u0161is e-pasts nenoz\u012bm\u0113, ka pas\u016bt\u012bjums ir izpild\u012bts.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.4.<\/strong> Pamatojoties uz <strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.1.<\/strong> un <strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">1.2.<\/strong> punkta noteikumiem, ir skaidrs, ka Sabiedr\u012bba veic manu\u0101lu p\u0101rbaudi, datu p\u0101rbaudi un iesniegto datu re\u0123istr\u0101ciju. \u0160\u012b proced\u016bra ir ieviesta, lai l\u012bdz minimumam samazin\u0101tu k\u013c\u016bdas no Klienta puses un mazin\u0101tu nepareizu datu ievad\u012b\u0161anas rad\u012bto sankciju risku. kad Sabiedr\u012bba ir p\u0101rbaud\u012bjusi datus, Pakalpojums tiek sniegts Klientam sapr\u0101t\u012bg\u0101 termi\u0146\u0101, ja dati ir pareizi. Ja Klients ir sniedzis nepareizus datus, tiek nos\u016bt\u012bts elektronisks piepras\u012bjums tos labot, lai pas\u016bt\u012bjumu var\u0113tu izpild\u012bt. Uz\u0146\u0113mums nav atbild\u012bgs par zaud\u0113jumiem, kas radu\u0161ies Klientam laik\u0101, kam\u0113r tas nav atbild\u0113jis uz pas\u016bt\u012bjuma pabeig\u0161anai nepiecie\u0161amajiem stimuliem. \u0160is manu\u0101l\u0101s p\u0101rbaudes un re\u0123istr\u0101cijas process ir paredz\u0113ts, lai nodro\u0161in\u0101tu p\u0113c iesp\u0113jas liel\u0101ku sniegto pakalpojumu precizit\u0101ti un uzticam\u012bbu, t\u0101d\u0113j\u0101di izvairoties no iesp\u0113jamiem sare\u017e\u0123\u012bjumiem un sodiem, kas saist\u012bti ar nepareizu datu ievad\u012b\u0161anu.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.5.<\/strong> L\u012bgums tiek nosl\u0113gts p\u0113c Pas\u016bt\u012bjuma apstiprin\u0101juma pieg\u0101des uz Klienta elektronisko adresi. Klients tiek skaidri inform\u0113ts, ka tikai \u0161aj\u0101 br\u012bd\u012b Pakalpojums ir akt\u012bvs.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.5.<\/strong> Visi Uz\u0146\u0113muma pie\u0146emtie Pas\u016bt\u012bjumi ir saisto\u0161i.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.6.<\/strong> Klients piekr\u012bt, ka, sl\u0113dzot L\u012bgumu, tiek izmantoti distances sazi\u0146as l\u012bdzek\u013ci. Izmaksas, kas Klientam radu\u0161\u0101s, izmantojot att\u0101lin\u0101tos sazi\u0146as l\u012bdzek\u013cus saist\u012bb\u0101 ar L\u012bguma nosl\u0113g\u0161anu (interneta piesl\u0113guma izmaksas), sedz Klients.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.7.<\/strong> L\u012bgums ir juridiskais pamats, uz kura pamata Sabiedr\u012bba r\u012bkojas Klienta v\u0101rd\u0101.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.8.<\/strong> Klients piekr\u012bt, ka Uz\u0146\u0113mums nav atbild\u012bgs par nepareizi aizpild\u012btu inform\u0101ciju Uz\u0146\u0113muma t\u012bmek\u013ca vietn\u0113, un uz\u0146emas pilnu atbild\u012bbu par jebk\u0101d\u0101m papildu izmaks\u0101m, kas no t\u0101 izriet.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.8.1<\/strong> Klients piekr\u012bt, ka apstiprin\u0101\u0161anas e-past\u0101 sniegt\u0101 re\u0123istr\u0101cijas inform\u0101cija ir der\u012bga, tostarp automa\u0161\u012bnas re\u0123istr\u0101cijas valsts, re\u0123istr\u0101cijas numurs un der\u012bguma termi\u0146\u0161. <strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.8.2.<\/strong> Klients piekr\u012bt datu gal\u012bgajai tekstu\u0101lajai un vizu\u0101lajai p\u0101rbaudei un piekr\u012bt, ka Uz\u0146\u0113mums nav atbild\u012bgs par zaud\u0113jumiem, kas radu\u0161ies k\u013c\u016bdaini aizpild\u012btu vai izmain\u012btu datu d\u0113\u013c jebkur\u0101 pas\u016bt\u012bjuma posm\u0101, ko veicis tie\u0161i Klients vai Uz\u0146\u0113mums p\u0113c Klienta ierosin\u0101juma (t\u012bmek\u013ca vietn\u0113, pa t\u0101lruni, e-pastu vai izmantojot jebkuru citu digit\u0101lo sazi\u0146as veidu).<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.9<\/strong> Uz\u0146\u0113mums ir atbild\u012bgs par sazi\u0146as nos\u016bt\u012b\u0161anu Elektroniski no Uz\u0146\u0113muma servera.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.10.<\/strong> Klients apzin\u0101s visas pras\u012bbas, kas saist\u012btas ar sazi\u0146u pa e-pastu, un nodro\u0161in\u0101s, ka vi\u0146\u0161\/vi\u0146a veic visu nepiecie\u0161amo, lai sa\u0146emtu e-pastu vai cita veida sazi\u0146u. <strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.11.<\/strong> Klients piekr\u012bt, ka gad\u012bjum\u0101, ja e-pasta v\u0113stule netiek pieg\u0101d\u0101ta no Klienta puses radu\u0161os probl\u0113mu d\u0113\u013c (e-pasta v\u0113stule atz\u012bm\u0113ta k\u0101 surog\u0101tpasts, e-pasta v\u0113stule netiek pieg\u0101d\u0101ta no Klienta puses radu\u0161\u0101s programmat\u016bras k\u013c\u016bdas d\u0113\u013c), Sabiedr\u012bba nav atbild\u012bga par jebk\u0101diem zaud\u0113jumiem vai papildu izmaks\u0101m gad\u012bjumos, kas nav atkar\u012bgi no Sabiedr\u012bbas (nedarbojas Klienta interneta piesl\u0113gums, izsl\u0113gta viesabon\u0113\u0161ana u.c.).<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.11.<\/strong> Uz alternat\u012bviem sazi\u0146as veidiem (SMS, Whatsapp, Push pazi\u0146ojumi utt.) attiecas t\u0101di pa\u0161i nosac\u012bjumi k\u0101 uz sazi\u0146u pa e-pastu. Klients uz\u0146emas atbild\u012bbu par inform\u0101cijas nepieg\u0101d\u0101\u0161anu \u0161\u0101d\u0101 veid\u0101 gad\u012bjumos, kas ir \u0101rpus Sabiedr\u012bbas kontroles (nedarbojas Klienta interneta piesl\u0113gums, izsl\u0113gts viesabon\u0113\u0161ana u.c.).<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.12.<\/strong> Gad\u012bjum\u0101, ja Sabiedr\u012bba nevar sniegt Klientam Pakalpojumu (Pakalpojums vairs nav akt\u012bvs, to nav iesp\u0113jams ieg\u0101d\u0101ties), Klientam nekav\u0113joties tiek atmaks\u0101ta samaks\u0101t\u0101 summa piln\u0101 apm\u0113r\u0101.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.13.<\/strong> Klients piekr\u012bt, ka gad\u012bjum\u0101, ja tiek sa\u0146emts jebk\u0101ds pazi\u0146ojums saist\u012bb\u0101 ar pas\u016bt\u012bto pakalpojumu, Klients nekav\u0113joties, bet ne v\u0113l\u0101k k\u0101 2 dienas p\u0113c pazi\u0146ojuma sa\u0146em\u0161anas, p\u0101rs\u016bta \u0161\u0101du inform\u0101ciju Sabiedr\u012bbai. \u0160\u0101 termi\u0146a neiev\u0113ro\u0161anas gad\u012bjum\u0101 Klients piekr\u012bt nepiepras\u012bt Sabiedr\u012bbai nek\u0101du zaud\u0113jumu atl\u012bdz\u012bbu.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">2.14.<\/strong> Klients apzin\u0101s, ka jebkura pas\u016bt\u012bjum\u0101 ievad\u012bto datu p\u0101rveido\u0161ana vai manipul\u0101cija ar tiem var novest pie t\u0101 atcel\u0161anas bez kompens\u0101cijas.<\/p><h3 style=\"padding-top:30px;\">3. PAKALPOJUMA CENA UN MAKS\u0100\u0160ANAS NOTEIKUMI<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">3.1<\/strong> T\u012bmek\u013ca vietn\u0113 ir inform\u0101cija par Pakalpojuma cenu un pa\u0161as nodevas cenu. Cen\u0101s ir iek\u013cauts pievienot\u0101s v\u0113rt\u012bbas nodoklis (ja piem\u0113rojams). Cenas ir sp\u0113k\u0101 tik ilgi, kam\u0113r t\u0101s ir nor\u0101d\u012btas t\u012bmek\u013ca vietn\u0113. \u0160is noteikums neierobe\u017eo Sabiedr\u012bbas iesp\u0113ju nosl\u0113gt L\u012bgumu ar individu\u0101li saska\u0146otiem noteikumiem.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">3.2.<\/strong> Klients var samaks\u0101t Pakalpojuma cenu un Nodevu par autoce\u013cu lieto\u0161anu Sabiedr\u012bbai \u0161\u0101dos veidos: (a) ar bankas p\u0101rskait\u012bjumu uz Sabiedr\u012bbas kontu; (b) ar kred\u012btkarti, izmantojot maks\u0101jumu port\u0101lu; (c) ar Paypal; (d) ar Stripe.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">3.3.<\/strong>Bezskaidras naudas nor\u0113\u0137inu gad\u012bjum\u0101 Klienta pien\u0101kums samaks\u0101t cenu ir izpild\u012bts, kad attiec\u012bg\u0101 summa (Pakalpojuma cenas un maksas par Slov\u0101kijas vai Austrijas autoce\u013cu lieto\u0161anu summa) tiek ieskait\u012bta Sabiedr\u012bbas kont\u0101. Ja Klients nesamaks\u0101 cenu pien\u0101c\u012bgi un savlaic\u012bgi, L\u012bgums tiek izbeigts, ja vien Sabiedr\u012bba Klientam nepazi\u0146o cit\u0101di.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">3.4.<\/strong> Gad\u012bjum\u0101, ja Sabiedr\u012bba ir pie\u013c\u0101vusi ac\u012bmredzamu tehnisku k\u013c\u016bdu, nor\u0101dot cenas T\u012bmek\u013ca vietn\u0113 vai pas\u016bt\u012b\u0161anas procesa laik\u0101, Sabiedr\u012bbai nav pien\u0101kuma sniegt Pakalpojumu par ac\u012bmredzami nepareizo cenu.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">3.5.<\/strong> Pakalpojuma maksas specifik\u0101cija - pakalpojuma maksa ir pakalpojums, kas tiek sniegts papildus s\u0101kotn\u0113j\u0101 pakalpojuma pamatpakalpojuma snieg\u0161anai un aptver \u0161\u0101das jomas.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">3.6.<\/strong> Ja Klients nesamaks\u0101 Pakalpojuma cenu noteiktaj\u0101 termi\u0146\u0101, Sabiedr\u012bba patur ties\u012bbas atg\u016bt \u0161o summu tiesas ce\u013c\u0101, un visas ar \u0161o procesu saist\u012bt\u0101s izmaksas sedz Klients.<\/p><ul><li>automatiz\u0113ta un manu\u0101la klientu datu kontrole \u0101rpus standarta pakalpojuma.<\/li><li>person\u012bga sazi\u0146a gad\u012bjum\u0101, ja klients ir nepareizi ievad\u012bjis datus.<\/li><li>Vienk\u0101r\u0161ots process ar iesp\u0113ju pas\u016bt\u012bt vair\u0101kus pakalpojumus liel\u0101 daudzum\u0101 no 1 vietas.<\/li><li>24x7 atbalsts - jaut\u0101jumi, kas saist\u012bti ar pas\u016bt\u012bjumu pirms un p\u0113c pakalpojuma ieg\u0101des<\/li><li>izmaksas, kas saist\u012btas ar papildu maks\u0101jumu metod\u0113m, pakalpojuma m\u0101rketingu un att\u012bst\u012bbu.<\/li><\/ul><h3 style=\"padding-top:30px;\">4. PAKALPOJUMU SNIEG\u0160ANA<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">4.1.<\/strong> Pakalpojums tiek pieg\u0101d\u0101ts Klientam, nos\u016btot uz Elektronisko adresi apstiprin\u0101jumu par maksas par izv\u0113l\u0113t\u0101s valsts pakalpojuma izmanto\u0161anu samaksu p\u0113c Pakalpojuma cenas un maksas par maksas ce\u013cu izmanto\u0161anu samaksas veik\u0161anas. Apstiprin\u0101jums tiks nos\u016bt\u012bts elektronisk\u0101 pasta v\u0113stules veid\u0101, alternat\u012bvi izmantojot citus sazi\u0146as l\u012bdzek\u013cus, un taj\u0101 b\u016bs skaidri nor\u0101d\u012bts, ka Klientam ir akt\u012bvs pakalpojums. Klients piekr\u012bt, ka jebk\u0101di citi e-pasti NAV uzskat\u0101mi par pakalpojuma aktiviz\u0113\u0161anu.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">4.2.<\/strong> Klientam ir pien\u0101kums pa\u0161am p\u0101rliecin\u0101ties par vinje\u0161u der\u012bguma termi\u0146u galam\u0113r\u0137\u012b.Klients piekr\u012bt, ka pakalpojums (ja vien nav nor\u0101d\u012bts cit\u0101di) neietver maksu par \u012bpa\u0161iem posmiem, kas ir redzami mar\u0137\u0113ti k\u0101 papildu ce\u013ca nodevas posmi. Orient\u0113jo\u0161s to autoce\u013cu posmu saraksts, par kuriem j\u0101maks\u0101 papildus uz vietas: Autobahn 9 Pyhrn, ieskaitot Bosruck un Gleinalm tuneli, A 10 Tauern Autobahn, ieskaitot Tauern un Katschberg tuneli, Autobahn 11 Karawanken, Brenner Autobahn 13, ieskaitot Europabr\u00fccke, S 16 Arlberg Schnellstra\u00dfe, ieskaitot Arlberg ce\u013ca tuneli.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">4.3.<\/strong> Uz\u0146\u0113mums garant\u0113 Pakalpojuma pieg\u0101di, ja ir ievad\u012bti pareizi dati un veiksm\u012bgi veikta apmaksa. Klienta izrais\u012bti kav\u0113jumi, piem\u0113ram, nepareiza datu ievad\u012b\u0161ana, atbildes snieg\u0161anas kav\u0113\u0161an\u0101s, nav pamats s\u016bdz\u012bbai vai pras\u012bbai par kompens\u0101ciju.<\/p><h3 style=\"padding-top:30px;\">5. PAT\u0112R\u0112T\u0100JA TIES\u012aBAS ATTEIKTIES NO L\u012aGUMA<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">5.1<\/strong> Saska\u0146\u0101 ar Eiropas ties\u012bbu aktiem pat\u0113r\u0113t\u0101jam parasti ir ties\u012bbas atteikties no l\u012bguma 14 dienu laik\u0101 p\u0113c pakalpojuma ieg\u0101des. \u0145emot v\u0113r\u0101 Pakalpojuma b\u016bt\u012bbu un t\u016bl\u012bt\u0113jo efektivit\u0101ti, Klients, iesniedzot Pas\u016bt\u012bjumu, skaidri piekr\u012bt, ka atteikuma termi\u0146\u0161 tiks sa\u012bsin\u0101ts, \u0146emot v\u0113r\u0101 t\u016bl\u012bt\u0113jo Pakalpojuma efektivit\u0101ti, un tikai l\u012bdz Pas\u016bt\u012bjuma apstr\u0101des s\u0101kumam (kad Pakalpojums Klientam jau ir sniegts). No \u0161\u012b br\u012b\u017ea Pakalpojums tiek sniegts Klientam, un atteikums nav iesp\u0113jams. Atteikuma atsauk\u0161anas iesp\u0113ju nosaka prec\u012bzs datums un laiks, kad Sabiedr\u012bba ir sa\u0146\u0113musi (nevis nos\u016bt\u012bjusi Klientam) atteikuma piepras\u012bjumu pa e-pastu (alternat\u012bvi sazinoties ar klientu atbalsta dienestu), bet ne v\u0113l\u0101k k\u0101 1 stundu pirms apstr\u0101des s\u0101kuma. Str\u012bdu gad\u012bjum\u0101 prec\u012bzu apstr\u0101des datumu un laiku p\u0113c piepras\u012bjuma var nos\u016bt\u012bt Klientam, alternat\u012bvi \u0161o inform\u0101ciju var p\u0101rredzami atrast pas\u016bt\u012bjuma inform\u0101cijas lap\u0101. Saska\u0146\u0101 ar Regensburgas apgabaltiesas jurisdikciju (lieta Nr. 1 HK O 1116\/22, 2023. gada 28. marta spriedums) l\u012bdz\u012bgi veikts pakalpojums tiek uzskat\u012bts par piln\u012bb\u0101 izpild\u012btu, kad pakalpojuma sniedz\u0113js ir pabeidzis Lietot\u0101ja numura re\u0123istr\u0101ciju un pakalpojuma Lietot\u0101jam ir sniegts apstiprin\u0101jums. \u0160\u0101d\u0101 gad\u012bjum\u0101 atteikuma ties\u012bbas izbeidzas priek\u0161laic\u012bgi.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">5.1.1.<\/strong> Atteikuma ties\u012bbas Austrijas pat\u0113r\u0113t\u0101jiem (klientiem, kas dz\u012bvo Austrij\u0101, un\/vai klientiem, kuru transportl\u012bdzek\u013ciem ir Austrijas numura z\u012bmes) - Austrijas pat\u0113r\u0113t\u0101jiem atteikuma ties\u012bbas ir piln\u012bb\u0101 garant\u0113tas saska\u0146\u0101 ar sp\u0113k\u0101 eso\u0161o Austrijas jurisdikciju.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">5.2.<\/strong> Attiec\u012bb\u0101 uz tre\u0161o personu neiesp\u0113jam\u012bbu sa\u0146emt atl\u012bdz\u012bbu par aktiviz\u0113tajiem pakalpojumiem, Pat\u0113r\u0113t\u0101js skaidri piekr\u012bt un akcept\u0113 neiesp\u0113jam\u012bbu atteikties no L\u012bguma br\u012bd\u012b, kad Sabiedr\u012bba jau ir sniegusi pakalpojumu.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">5.2.1.<\/strong> Bezmaksas atcel\u0161ana l\u012bdz 12 stund\u0101m pirms vinjetes der\u012bguma termi\u0146a s\u0101kuma - Klientam ir ties\u012bbas atcelt pas\u016bt\u012bjumu bez maksas, ja atcel\u0161anas piepras\u012bjums tiek nos\u016bt\u012bts ne v\u0113l\u0101k k\u0101 12 stundas pirms pas\u016bt\u012bt\u0101s vinjetes der\u012bguma termi\u0146a s\u0101kuma.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">5.2.2.<\/strong> Atcel\u0161ana p\u0113c pas\u016bt\u012bjuma apstr\u0101des uzs\u0101k\u0161anas - Ja pas\u016bt\u012bjums jau ir apstr\u0101d\u0101ts un ir s\u0101kts sagatavo\u0161an\u0101s darbs (piem\u0113ram, manu\u0101la datu p\u0101rbaude, sazi\u0146a ar klientu, re\u0123istr\u0101cijas uzs\u0101k\u0161ana), bet vinjete v\u0113l nav ieg\u0101d\u0101ta, atcel\u0161ana ir iesp\u0113jama par maksu 40 % apm\u0113r\u0101 no kop\u0113j\u0101s pas\u016bt\u012bjuma summas. \u0160\u012b maksa sedz izmaksas, kas saist\u012btas ar bankas komisijas maks\u0101m, val\u016btas konvert\u0101ciju un pas\u016bt\u012bjuma apstr\u0101des laika izmaksas.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">5.2.3.<\/strong> Atcel\u0161ana p\u0113c pakalpojuma aktiviz\u0113\u0161anas - kad pakalpojums ir aktiviz\u0113ts, t. i., vinjete ir ieg\u0101d\u0101ta un re\u0123istr\u0113ta, pas\u016bt\u012bjumu nevar atcelt, jo pakalpojums ir piln\u012bb\u0101 nodro\u0161in\u0101ts un to nevar atgriezt vai atcelt.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">5.2.4.<\/strong> Atcel\u0161anas maksa - dubl\u0113ts pas\u016bt\u012bjums - Pat\u0113r\u0113t\u0101js piekr\u012bt, ka atcel\u0161anas maksa netiek piem\u0113rota, ja p\u0113c Pas\u016bt\u012bjuma iesnieg\u0161anas Sabiedr\u012bbai Pat\u0113r\u0113t\u0101js dubl\u0113 pakalpojumu pie cita pakalpojumu sniedz\u0113ja, t\u0101d\u0113j\u0101di nov\u0113r\u0161ot pakalpojuma snieg\u0161anu. \u0160\u0101d\u0101 gad\u012bjum\u0101 ar Pat\u0113r\u0113t\u0101ju sazin\u0101sies, lai vi\u0146\u0161 var\u0113tu main\u012bt der\u012bguma termi\u0146u vai izmantot pakalpojumu citam transportl\u012bdzeklim. Pat\u0113r\u0113t\u0101js nep\u0101rprotami piekr\u012bt, ka \u0161\u0101da pas\u016bt\u012bjuma atrisin\u0101\u0161anai nepiecie\u0161am\u0101 ilg\u0101ka laika d\u0113\u013c pas\u016bt\u012bjuma atcel\u0161ana nav iesp\u0113jama.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">5.3.<\/strong> Biznesa klienti apzin\u0101s, ka vi\u0146u ties\u012bbas atteikties no L\u012bguma var b\u016bt ierobe\u017eotas saska\u0146\u0101 ar piem\u0113rojamiem ties\u012bbu aktiem un individu\u0101liem l\u012bguma noteikumiem un nosac\u012bjumiem, par kuriem vienoju\u0161ies ar Uz\u0146\u0113mumu.<\/p><h3 style=\"padding-top:30px;\">6. TIES\u012aBAS UZ DEFEKTIEM UN KVALIT\u0100TES GARANTIJA<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">6.1.<\/strong> Pu\u0161u ties\u012bbas un pien\u0101kumus attiec\u012bb\u0101 uz ties\u012bb\u0101m, kas izriet no nepilnv\u0113rt\u012bgas izpildes, reglament\u0113 piem\u0113rojamie visp\u0101rsaisto\u0161ie ties\u012bbu akti.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">6.2.<\/strong> Gad\u012bjum\u0101, ja Pakalpojuma snieg\u0161an\u0101 tiek konstat\u0113ti tr\u016bkumi vai p\u0101rk\u0101pumi, Klientam ir pien\u0101kums nekav\u0113joties inform\u0113t Sabiedr\u012bbu par konstat\u0113tajiem Pakalpojuma tr\u016bkumiem, jo \u012bpa\u0161i pa elektronisko pastu. Kontaktinform\u0101cija ir nor\u0101d\u012bta T\u012bmek\u013ca vietn\u0113.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">6.3.<\/strong> Sabiedr\u012bbai ir pien\u0101kums izsniegt Klientam rakstisku apstiprin\u0101jumu par to, kad Klients ir izmantojis ties\u012bbas no defektiem, k\u0101ds ir pretenzijas saturs, k\u0101 ar\u012b apstiprin\u0101jumu par pretenzijas izskat\u012b\u0161anas datumu un veidu.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">6.4.<\/strong> Sabiedr\u012bbai ir pien\u0101kums inform\u0113t Klientu par to, ka s\u016bdz\u012bba ir nok\u0101rtota un k\u0101 t\u0101 ir nok\u0101rtota, uz Klienta elektronisko adresi.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">6.5.<\/strong> Ja defekts ir nov\u0113r\u0161ams, Klients var piepras\u012bt vai nu remontu, vai tr\u016bksto\u0161\u0101 papildin\u0101\u0161anu, vai sapr\u0101t\u012bgu atlaidi cenai. Ja defekts nav nov\u0113r\u0161ams, Klients var vai nu atk\u0101pties no L\u012bguma, vai piepras\u012bt sapr\u0101t\u012bgu atlaidi no cenas.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">6.6.<\/strong> Pat\u0113r\u0113t\u0101ja s\u016bdz\u012bba, ieskaitot defekta nov\u0113r\u0161anu, tiks izskat\u012bta bez nepamatotas kav\u0113\u0161an\u0101s, ne v\u0113l\u0101k k\u0101 30 dienu laik\u0101 no s\u016bdz\u012bbas sa\u0146em\u0161anas dienas. P\u0113c \u0161\u012b termi\u0146a beig\u0101m pat\u0113r\u0113t\u0101jam ir t\u0101das pa\u0161as ties\u012bbas k\u0101 tad, ja b\u016btu noticis b\u016btisks L\u012bguma p\u0101rk\u0101pums.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">6.7.<\/strong> Sabiedr\u012bba nav atbild\u012bga par jebk\u0101diem zaud\u0113jumiem, miesas boj\u0101jumiem vai kait\u0113jumu \u012bpa\u0161umam, tie\u0161u vai netie\u0161u, ko izrais\u012bjis Pakalpojuma defekts, ja vien \u0161\u0101di zaud\u0113jumi, miesas boj\u0101jumi vai kait\u0113jums \u012bpa\u0161umam nav radies Sabiedr\u012bbas nolaid\u012bbas, bezdarb\u012bbas vai t\u012b\u0161a nol\u016bka d\u0113\u013c.<\/p><h3 style=\"padding-top:30px;\">7. CITAS PU\u0160U TIES\u012aBAS UN PIEN\u0100KUMI<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">7.1.<\/strong> Sabiedr\u012bbai ir ties\u012bbas atk\u0101pties no L\u012bguma, ja t\u0101 nesp\u0113j samaks\u0101t nodevu par Eiropas maksas ce\u013cu izmanto\u0161anu. Sabiedr\u012bba par to nekav\u0113joties pazi\u0146o Klientam, izmantojot Klienta elektronisko adresi, un 14 dienu laik\u0101 p\u0113c pazi\u0146ojuma par atk\u0101p\u0161anos no L\u012bguma ab\u0101m pus\u0113m pie\u0146emam\u0101 veid\u0101 (iepriek\u0161 vienojoties) vai Klienta nor\u0101d\u012btaj\u0101 veid\u0101 atmaks\u0101 visus no Klienta saska\u0146\u0101 ar L\u012bgumu sa\u0146emtos naudas l\u012bdzek\u013cus.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">7.2.<\/strong> Sabiedr\u012bba apstr\u0101d\u0101 Klienta s\u016bdz\u012bbas, izmantojot elektronisko adresi <!-- No shortcodes are defined -->. Sabiedr\u012bba nos\u016bta inform\u0101ciju par Klienta s\u016bdz\u012bbu uz Klienta elektronisko adresi.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">7.3.<\/strong> Ja Klients ir pat\u0113r\u0113t\u0101js, pat\u0113r\u0113t\u0101ju str\u012bdu, kas izriet no L\u012bguma, \u0101rpustiesas risin\u0101\u0161anai ir kompetents Citizens Advice Bureau, interneta adrese: https:\/\/www.citizensadvice.org.uk. Turkl\u0101t Pat\u0113r\u0113t\u0101jam ir ties\u012bbas izmantot tie\u0161saistes str\u012bdu iz\u0161\u0137ir\u0161anas platformu, kas atrodas t\u012bmek\u013ca vietn\u0113 https:\/\/ec.europa.eu\/consumers\/odr, ja uz str\u012bdu attiecas Eiropas ties\u012bbu akti un attiec\u012bg\u0101s iest\u0101des akcept\u0113 \u0161o procesu p\u0113c Brexit.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">7.4.<\/strong> Saska\u0146\u0101 ar Eiropas Parlamenta un Padomes 2013. gada 21. maija Regulu (ES) Nr. 524\/2013 par pat\u0113r\u0113t\u0101ju str\u012bdu iz\u0161\u0137ir\u0161anu tie\u0161saist\u0113 un groz\u012bjumiem Regul\u0101 (EK) Nr. 2006\/2004 un Direkt\u012bv\u0101 2009\/22\/EK (Regula par pat\u0113r\u0113t\u0101ju str\u012bdu iz\u0161\u0137ir\u0161anu tie\u0161saist\u0113) kontaktpunkts pat\u0113r\u0113t\u0101jiem ir Eiropas Pat\u0113r\u0113t\u0101ju ties\u012bbu aizsardz\u012bbas centrs Apvienotaj\u0101 Karalist\u0113, kura kontaktadrese ir 1 Sylvan Court, Sylvan Way, Southfields Business Park, Basildon, Essex SS15 6TH, interneta adrese: https:\/\/www.ukecc.net.<\/p><h3 style=\"padding-top:30px;\">8. PIED\u0100V\u0100JUMS<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">8.1<\/strong> Ja vien nav nor\u0101d\u012bts cit\u0101di, visus pazi\u0146ojumus Klientam var nos\u016bt\u012bt elektronisk\u0101 zi\u0146ojuma veid\u0101, kas adres\u0113ts Klienta elektroniskajai adresei.<\/p><h3 style=\"padding-top:30px;\">9. NOBEIGUMA NOTEIKUMI<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">9.1.<\/strong> Ja L\u012bgum\u0101 noteikt\u0101s attiec\u012bbas satur starptautisku (\u0101rvalstu) elementu, Puses vienojas, ka attiec\u012bbas regul\u0113 t\u0101s valsts ties\u012bbu akti, kur\u0101 atrodas Uz\u0146\u0113muma juridisk\u0101 adrese. Tas neskar Pat\u0113r\u0113t\u0101ja ties\u012bbas, kas noteiktas visp\u0101rsaisto\u0161ajos ties\u012bbu aktos.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">9.2.<\/strong> Ja k\u0101ds no VDN noteikumiem ir vai k\u013c\u016bst sp\u0113k\u0101 neeso\u0161s vai neefekt\u012bvs, sp\u0113k\u0101 neeso\u0161ais noteikums tiek aizst\u0101ts ar noteikumu, kura noz\u012bme ir p\u0113c iesp\u0113jas tuv\u0101ka sp\u0113k\u0101 neeso\u0161ajam noteikumam. Viena noteikuma sp\u0113k\u0101 neesam\u012bba vai sp\u0113k\u0101 neesam\u012bba neietekm\u0113 p\u0101r\u0113jo noteikumu sp\u0113k\u0101 esam\u012bbu.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">9.3.<\/strong> Pirkuma l\u012bgumu Sabiedr\u012bba arhiv\u0113 elektronisk\u0101 form\u0101, un tas nav pieejams tre\u0161aj\u0101m person\u0101m.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">9.4.<\/strong> \u0160ie Noteikumi un nosac\u012bjumi, ar starpniec\u012bbu saist\u012btie nosac\u012bjumi, god\u012bgas piek\u013cuves Eiropas tirgum princips ir balst\u012bti uz ES Regulu 2019\/1150 (https:\/\/eur-lex.europa.eu\/legal-content\/EN\/TXT\/HTML\/?uri=CELEX:32019R1150).<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">9.5.<\/strong> Jebkura str\u012bda, kas izriet no \u0161iem Noteikumiem, iz\u0161\u0137ir\u0161ana ir Apvienot\u0101s Karalistes tiesu ekskluz\u012bv\u0101 jurisdikcij\u0101. Galven\u0101 jurisdikcijas vieta ir Londonas komerctiesa.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">9.6.<\/strong> Ofici\u0101lais e-pasts : support[ at ] ematrica.com. E-pasts ir pieejams sazi\u0146ai 24x7 un tiek uzskat\u012bts par galveno sazi\u0146as kan\u0101lu starp Klientu un Uz\u0146\u0113mumu. \u0145emot v\u0113r\u0101 iesp\u0113jam\u0101s tehnisk\u0101s probl\u0113mas ar e-pasta pieg\u0101di, Klients piekr\u012bt s\u016bt\u012bt e-pastu no diviem da\u017e\u0101diem avotiem (piem\u0113ram, div\u0101m da\u017e\u0101d\u0101m e-pasta adres\u0113m vai vienu un to pa\u0161u e-pastu uz div\u0101m da\u017e\u0101d\u0101m Sabiedr\u012bbas e-pasta adres\u0113m, ja t\u0101das ir), lai nodro\u0161in\u0101tu nep\u0101rprotamu sava piepras\u012bjuma pieg\u0101di. Sabiedr\u012bba var garant\u0113t atbildi tikai gad\u012bjumos, kad t\u0101 ir p\u0101rbaud\u0101mi sa\u0146\u0113musi Klienta e-pastu. Sabiedr\u012bba garant\u0113 piln\u012bgu e-pasta sazi\u0146as funkcionalit\u0101ti no savas puses, bet nevar garant\u0113t e-pasta pieg\u0101di gad\u012bjumos, kad Klients neatbilst visp\u0101r\u0113jiem e-pasta s\u016bt\u012b\u0161anas standartiem, piem\u0113ram, SPF, DKIM un DMARC ierakstu pareizai konfigur\u0101cijai, vai kad Klienta e-pasta adrese ir melnaj\u0101 sarakst\u0101. Uz\u0146\u0113muma ofici\u0101l\u0101 pasta adrese, kas nor\u0101d\u012bta \u0161ajos Noteikumos un nosac\u012bjumos, ir v\u0113l viens sazi\u0146as kan\u0101ls piepras\u012bjumu iesnieg\u0161anai, ta\u010du e-pasts joproj\u0101m ir v\u0113lamais un galvenais sazi\u0146as veids. Ja Klients nesa\u0146em atbildi 31 darba dienas laik\u0101 p\u0113c e-pasta nos\u016bt\u012b\u0161anas, tiek uzskat\u012bts, ka e-pasta v\u0113stule nav sa\u0146emta un ir j\u0101nos\u016bta atk\u0101rtoti. Uz\u0146\u0113mums garant\u0113, ka attiec\u012bgos gad\u012bjumos, jo \u012bpa\u0161i attiec\u012bb\u0101 uz juridiskiem jaut\u0101jumiem, s\u016bdz\u012bb\u0101m vai citiem nopietniem ierosin\u0101jumiem, tas sniegs atbildi 31 darba dienas laik\u0101 p\u0113c pier\u0101d\u012btas e-pasta vai pa pastu nos\u016bt\u012bt\u0101 rakstisk\u0101 iesnieguma sa\u0146em\u0161anas.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">9.7<\/strong> \u0160ie Noteikumi un nosac\u012bjumi st\u0101jas sp\u0113k\u0101 05.05.2026 datum\u0101.<\/p><h3 style=\"padding-top:30px;\">10. TERMINU DEFIN\u012aCIJAS<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.1<\/strong> Klients: jebkur\u0161 \u0161\u012bs T\u012bmek\u013ca vietnes apmekl\u0113t\u0101js, neatkar\u012bgi no t\u0101, vai tas ir pat\u0113r\u0113t\u0101js vai uz\u0146\u0113mums, kur\u0161 ir ieinteres\u0113ts organiz\u0113t ce\u013ca nodevu samaksu par Eiropas maksas ce\u013cu izmanto\u0161anu.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.2.<\/strong> Uz\u0146\u0113mums ir \u0161\u012bs T\u012bmek\u013ca vietnes operators, kas atvieglo ce\u013ca nodevu iekas\u0113\u0161anu par Eiropas maksas ce\u013cu izmanto\u0161anu.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.3.<\/strong> Pat\u0113r\u0113t\u0101js: Klients, kur\u0161, sl\u0113dzot un izpildot L\u012bgumu, ner\u012bkojas savas komercdarb\u012bbas vai cita uz\u0146\u0113muma ietvaros.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.4.<\/strong> Pakalpojums: ce\u013cu nodevu apmaksas organiz\u0113\u0161ana par Sabiedr\u012bbas Klientiem pied\u0101v\u0101to Eiropas maksas ce\u013cu izmanto\u0161anu. Pakalpojums ietver transportl\u012bdzek\u013ca re\u0123istr\u0101cijas veicin\u0101\u0161anu elektronisko vinje\u0161u sist\u0113m\u0101 un citus pievienot\u0101s v\u0113rt\u012bbas pakalpojumus.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.5<\/strong> Starpniec\u012bba: Sabiedr\u012bbas darb\u012bba, kuras m\u0113r\u0137is ir p\u0113c iesp\u0113jas \u0101tr\u0101k un efekt\u012bv\u0101k izpild\u012bt Klienta r\u012bkojumu par nodevas samaksu par Eiropas autoce\u013cu lieto\u0161anas maksas ce\u013cu izmanto\u0161anu. \u0160aj\u0101 proces\u0101 Sabiedr\u012bba darbojas k\u0101 starpnieks starp Klientu un elektronisk\u0101s vinjetes nodro\u0161in\u0101t\u0101ju.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.6.<\/strong> Pievienot\u0101 v\u0113rt\u012bba: papildu pakalpojumi, ko Sabiedr\u012bba sniedz Klientam papildus maksas samaksas atvieglo\u0161anai. Pievienot\u0101 v\u0113rt\u012bba ietver, piem\u0113ram, pakalpojuma snieg\u0161anu pat tad, ja P\u0101rdev\u0113ja t\u012bmek\u013ca vietne nav pieejama. da\u017e\u0101du maks\u0101jumu meto\u017eu pieejam\u012bba. Vair\u0101ku valodu versijas \u0113rt\u0101kai lieto\u0161anas pieredzei. skaidr\u0101ka un viegl\u0101k saprotama inform\u0101cija. 24 stundas diennakt\u012b 7 dienas ned\u0113\u013c\u0101 pieejams tie\u0161saistes atbalsts. P\u0113cp\u0101rdo\u0161anas pakalpojumi, tostarp pal\u012bdz\u012bba nepamatotu naudas sodu atg\u016b\u0161an\u0101.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.7.<\/strong> Pas\u016bt\u012bjums: Klienta saisto\u0161s pied\u0101v\u0101jums nosl\u0113gt L\u012bgumu ar Sabiedr\u012bbu, kur\u0101 ietverta inform\u0101cija par transportl\u012bdzek\u013ca veidu un laika periodu, kur\u0101 Klients v\u0113las braukt pa maksas ce\u013ciem.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.8.<\/strong> Elektronisk\u0101 adrese: Klienta e-pasta adrese.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.9<\/strong> Atcel\u0161anas maksa: Klienta maks\u0101jam\u0101 maksa L\u012bguma atcel\u0161anas gad\u012bjum\u0101 p\u0113c Pas\u016bt\u012bjuma apstr\u0101des uzs\u0101k\u0161anas.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.10.<\/strong> T\u0101l\u0101kp\u0101rdo\u0161ana: T\u0101l\u0101kp\u0101rdo\u0161ana parasti noz\u012bm\u0113 pre\u010du vai pakalpojumu ieg\u0101di t\u0101l\u0101kai p\u0101rdo\u0161anai bez t\u0101l\u0101kas apstr\u0101des vai p\u0101rveido\u0161anas. Saist\u012bb\u0101 ar j\u016bsu noteikumiem un nosac\u012bjumiem un starpniec\u012bbu maks\u0101jot par maksas ce\u013cu izmanto\u0161anu, ir svar\u012bgi uzsv\u0113rt at\u0161\u0137ir\u012bbu starp starpniec\u012bbu ar pievienoto v\u0113rt\u012bbu un vienk\u0101r\u0161u t\u0101l\u0101kp\u0101rdo\u0161anu.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.11.<\/strong> Prim\u0101r\u0101 pakalpojumu sniedz\u0113ja pakalpojums : prim\u0101r\u0101 pakalpojumu sniedz\u0113ja pakalpojums ir elektronisk\u0101s vinjetes pakalpojums, ko sniedz ofici\u0101la iest\u0101de, kas pilnvarota izsniegt vinjetes attiec\u012bgaj\u0101 valst\u012b. Piem\u0113ram, \u010cehijas Republik\u0101 prim\u0101rais pakalpojumu sniedz\u0113js ir Valsts transporta infrastrukt\u016bras fonds (SFDI) un t\u0101 t\u012bmek\u013ca port\u0101ls edalnice.cz.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.12<\/strong> Tre\u0161o pu\u0161u pakalpojumi : Sabiedr\u012bba izmanto tre\u0161o pu\u0161u pakalpojumus, tostarp, bet ne tikai API pakalpojumu sniedz\u0113jus un tehnolo\u0123iju partnerus, lai nodro\u0161in\u0101tu efekt\u012bvu pas\u016bt\u012bjumu apstr\u0101di un kvalitat\u012bvu klientu apkalpo\u0161anu. \u0160ie pakalpojumi ietver savienojumu ar tre\u0161o personu saskarn\u0113m automatiz\u0113tai nodevu re\u0123istr\u0101cijai, maks\u0101jumu apstr\u0101dei un citam tehniskajam atbalstam.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.13.<\/strong>Digit\u0101l\u0101 pakalpojuma re\u0123istr\u0101cija, izmantojot API vai tre\u0161\u0101s puses pakalpojumu: Digit\u0101l\u0101 pakalpojuma re\u0123istr\u0101cija, izmantojot API vai tre\u0161\u0101s puses pakalpojumu, ir process, kur\u0101 Sabiedr\u012bba izmanto tre\u0161\u0101s puses pakalpojuma vai pakalpojuma sniedz\u0113ja, ar kuru ir nosl\u0113gts sadarb\u012bbas l\u012bgums, automatiz\u0113to saskarni (API), lai re\u0123istr\u0113tu Elektronisko vinjeti.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.14. 100<\/strong>% pieejam\u012bba: Sabiedr\u012bba cent\u012bsies nodro\u0161in\u0101t p\u0113c iesp\u0113jas liel\u0101ku Pakalpojuma pieejam\u012bbu.  Tom\u0113r Sabiedr\u012bba nevar garant\u0113t 100% Pakalpojuma pieejam\u012bbu no t\u0101s neatkar\u012bgu iemeslu d\u0113\u013c, piem\u0113ram, tehnisku probl\u0113mu d\u0113\u013c prim\u0101raj\u0101 pakalpojumu sniedz\u0113j\u0101, interneta piesl\u0113guma p\u0101rtraukumu vai citu neparedz\u0113tu notikumu d\u0113\u013c.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.16.<\/strong> Automatiz\u0113ta pas\u016bt\u012bjuma apstr\u0101de: gad\u012bjumos, kad klients ir pareizi aizpild\u012bjis visus nepiecie\u0161amos datus un tos ir p\u0101rbaud\u012bju\u0161as uz\u0146\u0113muma automatiz\u0113t\u0101s sist\u0113mas, pas\u016bt\u012bjums var tikt apstr\u0101d\u0101ts autom\u0101tiski. \u0160is apstr\u0101des veids nodro\u0161ina t\u016bl\u012bt\u0113ju pas\u016bt\u012bjuma apstiprin\u0101\u0161anu un izpildi, bet neietver papildu pakalpojumus, ko nodro\u0161ina manu\u0101la apstr\u0101de. Automatiz\u0113t\u0101 apstr\u0101de galvenok\u0101rt ir paredz\u0113ta standarta un viengabalainiem pas\u016bt\u012bjumiem, kuriem nav nepiecie\u0161ama papildu p\u0101rbaude vai iejauk\u0161an\u0101s no Sabiedr\u012bbas puses.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.15.<\/strong> Manu\u0101la pas\u016bt\u012bjumu apstr\u0101de: gad\u012bjumos, kad automatiz\u0113ta apstr\u0101de nav iesp\u0113jama vai var\u0113tu rad\u012bt k\u013c\u016bdas (piem\u0113ram, nepareizi ievad\u012bti dati, piepras\u012bjumi p\u0113c \u012bpa\u0161iem nosac\u012bjumiem vai pakalpojumu sniedz\u0113ju probl\u0113mu d\u0113\u013c), uz\u0146\u0113mums apstr\u0101d\u0101 pas\u016bt\u012bjumu manu\u0101li. \u0160is process ietver r\u016bp\u012bgu datu p\u0101rbaudi, sazi\u0146u ar klientu, ja dati ir j\u0101papildina vai j\u0101labo, un personisku Sabiedr\u012bbas darbinieku iejauk\u0161anos, kas palielina sniegt\u0101 pakalpojuma precizit\u0101ti un uzticam\u012bbu.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">10.16.<\/strong> Centr\u0101l\u0101 numura z\u012bmju apstiprin\u0101\u0161anas iest\u0101de : Uz\u0146\u0113mums nor\u0101da, ka nav vienotas un kop\u0113jas Eiropas transportl\u012bdzek\u013cu numura z\u012bmju datub\u0101zes, p\u0113c kuras var\u0113tu viennoz\u012bm\u012bgi un autom\u0101tiski apstiprin\u0101t konkr\u0113tas numura z\u012bmes pareiz\u012bbu vai der\u012bgumu. Katra Eiropas Savien\u012bbas dal\u012bbvalsts un citas Eiropas valstis uztur savas valsts datub\u0101zes, kas \u0161im nol\u016bkam nav publiski pieejamas vai centraliz\u0113ti saist\u012btas. \u0160\u0101 iemesla d\u0113\u013c, lai apstiprin\u0101tu re\u0123istr\u0101cijas z\u012bmju pareiz\u012bbu, Sabiedr\u012bba pa\u013caujas uz savu pieredzi, valsts ties\u012bbu aktiem un publiski pieejamiem avotiem. Ja rad\u012bsies aizdomas, ka manu\u0101l\u0101 verifik\u0101cija ir nepareiza, Sabiedr\u012bba nekav\u0113joties sazin\u0101sies ar klientu, lai piepras\u012btu atk\u0101rtotu datu verifik\u0101ciju. Da\u017eos gad\u012bjumos var tikt piepras\u012bta papildu inform\u0101cija transportl\u012bdzek\u013ca re\u0123istr\u0101cijas numura z\u012bmes vai re\u0123istr\u0101cijas apliec\u012bbas foto dokument\u0101cijas veid\u0101, lai nodro\u0161in\u0101tu pareizu re\u0123istr\u0101ciju un samazin\u0101tu k\u013c\u016bdu risku. \u0160\u012b proced\u016bra nodro\u0161ina p\u0113c iesp\u0113jas augst\u0101ku sniegt\u0101 pakalpojuma precizit\u0101ti, bet neaizst\u0101j ofici\u0101lo valsts iest\u0101\u017eu, kas atbild\u012bgas par transportl\u012bdzek\u013cu re\u0123istr\u0101cijas z\u012bmju re\u0123istr\u0101ciju un p\u0101rvald\u012bbu, lomu.<\/p><h3 style=\"padding-top:30px;\">11. SAIST\u012aTIE PARTNERI<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">11.1.<\/strong> Sabiedr\u012bba var sadarboties ar \u0101r\u0113jiem datpl\u016bsmas avotiem, t\u0101 sauktajiem fili\u0101l\u0113m, lai reklam\u0113tu savus pakalpojumus un piesaist\u012btu jaunus klientus. Saist\u012btie partneri var izmantot da\u017e\u0101das m\u0101rketinga metodes, ta\u010du Sabiedr\u012bbai nav tie\u0161as ietekmes uz konkr\u0113tiem veidiem, k\u0101 lietot\u0101ji non\u0101k t\u0101s vietn\u0113.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">11.2<\/strong> Uz\u0146\u0113mums ir ap\u0146\u0113mies aizsarg\u0101t savu reput\u0101ciju un neatbalsta nek\u0101das nelikum\u012bgas vai ne\u0113tiskas datpl\u016bsmas veicin\u0101\u0161anas metodes, piem\u0113ram, surog\u0101tpasta s\u016bt\u012b\u0161anu, maldino\u0161u rekl\u0101mu, z\u012bmola \u013caunpr\u0101t\u012bgu izmanto\u0161anu vai cita veida negod\u012bgu konkurenci. Gad\u012bjum\u0101, ja klientam vai citam subjektam k\u013c\u016bst zin\u0101ma aizdom\u012bga prakse, kas saist\u012bta ar Sabiedr\u012bbas pakalpojumu populariz\u0113\u0161anu, vi\u0146\u0161 var zi\u0146ot par \u0161\u0101du praksi, nos\u016btot zi\u0146ojumu uz \u012bpa\u0161i tam paredz\u0113tu e-pasta adresi support[ at ] ematrica.com.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">11.3.<\/strong> Sabiedr\u012bba ap\u0146emas izmekl\u0113t jebkuru attiec\u012bgu s\u016bdz\u012bbu par Fili\u0101\u013cu praksi un, ja apstiprin\u0101s Noteikumu p\u0101rk\u0101pums, veikt atbilsto\u0161us pas\u0101kumus, tostarp izbeigt sadarb\u012bbu ar Fili\u0101li. Sabiedr\u012bba ar\u012b patur ties\u012bbas groz\u012bt sadarb\u012bbas noteikumus ar Saist\u012btajiem uz\u0146\u0113mumiem, lai nodro\u0161in\u0101tu atbilst\u012bbu piem\u0113rojamiem ties\u012bbu aktiem un \u0113tikas norm\u0101m.<\/p><h3 style=\"padding-top:30px;\">12. PAKALPOJUMA SNIEG\u0160ANA BEZ MAKSAS, ATMAKS\u0100JOT IZDEVUMUS.<\/h3><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">12.1.<\/strong> Klientam ir iesp\u0113ja sa\u0146emt atpaka\u013c summu, kas atbilst ieg\u0101d\u0101t\u0101s vinjetes (turpm\u0101k tekst\u0101 - \"vinjete\") v\u0113rt\u012bbai, atmaks\u0101jot naudu uz maks\u0101jumu kartes, ja vi\u0146\u0161 izpilda \u0161aj\u0101 Noteikumu punkt\u0101 min\u0113tos nosac\u012bjumus.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">12.2<\/strong> Atmaksa notiek autom\u0101tiski un tiek veikta tikai uz kred\u012btkarti, kuru klients izmantoja, pas\u016btot z\u012bmogu. Atmaks\u0101jam\u0101 summa ir atkar\u012bga no saska\u0146oto papildu pakalpojumu v\u0113rt\u012bbas. Klients var sa\u0146emt atpaka\u013c l\u012bdz 100% no z\u012bmoga cenas, atmaks\u0101jamo summu apr\u0113\u0137inot k\u0101 10% no nol\u012bgt\u0101s ce\u013cojuma apdro\u0161in\u0101\u0161anas cenas un 2% no izmitin\u0101\u0161anas rezerv\u0101cijas cenas.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">12.3.<\/strong> Akcijai nav laika ierobe\u017eojuma, un t\u0101 ir sp\u0113k\u0101 visiem turpm\u0101kajiem klienta ce\u013cojumiem. Klients var atk\u0101rtoti izmantot saiti, lai organiz\u0113tu papildu pakalpojumus jauniem rezerv\u0113jumiem vai kop\u012bgotu to ar tre\u0161aj\u0101m person\u0101m.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">12.4<\/strong> Atmaksa attiecas ar\u012b uz rezerv\u0101cij\u0101m, ko veic tre\u0161\u0101s personas, izmantojot saiti. Izmantojot saiti, veikto rezerv\u0101ciju v\u0113rt\u012bba tiek summ\u0113ta, un klients vai vi\u0146a radinieki var sa\u0146emt kompens\u0101ciju.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">12.5.<\/strong> Atmaks\u0101t\u0101 summa tiks atgriezta uz klienta kred\u012btkarti 7 darba dienu laik\u0101 p\u0113c tam, kad pakalpojumu sniedz\u0113js ir sa\u0146\u0113mis komisijas maksu par saska\u0146otajiem papildu pakalpojumiem. Komisijas maksas apstiprin\u0101\u0161ana un atmaksa notiek p\u0113c uztur\u0113\u0161an\u0101s beig\u0101m par saska\u0146oto pakalpojumu.<\/p><p><strong style=\"color:#000;background-color:#ddd;border-radius:3px; padding:3px 5px;margin-right:4px;\">12.6<\/strong> Saist\u012bb\u0101 ar atmaksu Klients piekr\u012bt sa\u0146emt no jauniem partneriem pied\u0101v\u0101jumus pa e-pastu vai SMS, kas var tikt iek\u013cauti Pas\u016bt\u012bjuma atmaks\u0101\u0161anas br\u012bd\u012b ar atpaka\u013cejo\u0161u 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