{"id":4680,"date":"2024-09-27T09:59:58","date_gmt":"2024-09-27T07:59:58","guid":{"rendered":"https:\/\/www.ematrica.com\/iletisim\/"},"modified":"2024-11-08T14:54:25","modified_gmt":"2024-11-08T13:54:25","slug":"iletisim","status":"publish","type":"page","link":"https:\/\/www.ematrica.com\/tr\/iletisim\/","title":{"rendered":"\u0130leti\u015fim"},"content":{"rendered":"\n<div class=\"wp-block-uagb-container uagb-block-71fc7b63 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-158443ef\"><h1 class=\"uagb-heading-text\">Bize Ula\u015f\u0131n<\/h1><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\"><style>\n.accordion-content {\n    display: none;\n    padding: 10px;\n    border: 1px solid #ccc;\n    border-top: none;\n}\n\n.accordion-header {\n    cursor: pointer;\n    padding: 10px;\n    border: 1px solid #ccc;\n    margin: 0;\nbackground-color:#fafafa;\nmargin-bottom:10px;\nborder-radius:3px;\npadding-right:50px;\nposition: relative;\nfont-size:110%;\n}\n.accordion-header .qs {\n\n}\n.arrow {\n    position: absolute;\n    right: 10px;\n    top: 10px;\n}\n\n.arrow-up {\n    transform: rotate(180deg);\n}\n<\/style>\n\n\n<script>\njQuery(document).ready(function(){\n    jQuery(\".accordion-header\").click(function() {\n        \/\/ Toggle the arrow direction of the clicked header\n        jQuery(this).children(\".arrow\").toggleClass(\"arrow-up\", !jQuery(this).next().is(\":visible\"));\n        \n        \/\/ Close previously opened content and reset their arrows\n        jQuery(\".accordion-content\").not(jQuery(this).next()).slideUp().prev().children(\".arrow\").removeClass(\"arrow-up\");\n        jQuery(\".accordion-content\").not(jQuery(this).next()).prev().find(\".arrow\").html(\"&#9660;\"); \/\/ Reset other arrows to down\n        \n        jQuery(this).next().slideToggle();\n        if(jQuery(this).next().is(\":visible\")) {\n            jQuery(this).find(\".arrow\").html(\"&#9660;\"); \/\/ Change to up arrow\n        } else {\n            jQuery(this).find(\".arrow\").html(\"&#9650;\"); \/\/ Change back to down arrow\n        }\n    });\n});\n<\/script>\n\n\n<div class=\"accordion\"><h4 class=\"accordion-header\"><span class=\"qs\">\u00d6deme veya sipari\u015fin tamamlanmas\u0131yla ilgili herhangi bir e-posta almad\u0131m.<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>E-posta adresini do\u011fru girdiyseniz, l\u00fctfen spam klas\u00f6r\u00fcn\u00fcz\u00fc veya bilgilendirme e-postalar\u0131n\u0131n g\u00f6nderilebilece\u011fi di\u011fer klas\u00f6rleri kontrol edin. Baz\u0131 durumlarda, e-postay\u0131 normal posta kutunuzda bulamayabilirsiniz.<\/p>\n            <\/div><h4 class=\"accordion-header\"><span class=\"qs\">Ara\u00e7 plakas\u0131n\u0131 veya \u00fclkeyi girerken hata yapt\u0131m.<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>\u00d6deme i\u015fleminden sonra e-postan\u0131zda te\u015fekk\u00fcr sayfas\u0131na bir ba\u011flant\u0131 bulacaks\u0131n\u0131z. Sipari\u015f hen\u00fcz i\u015fleme al\u0131nmad\u0131ysa, \u00fclke ve plaka numaras\u0131 dahil olmak \u00fczere herhangi bir detay\u0131 de\u011fi\u015ftirebilirsiniz. Maalesef, sipari\u015f tamamland\u0131ktan sonra de\u011fi\u015fiklik yapmak m\u00fcmk\u00fcn de\u011fildir ve yeni bir sipari\u015f olu\u015fturulmas\u0131 gerekmektedir.<\/p>\n            <\/div><h4 class=\"accordion-header\"><span class=\"qs\">Birden fazla ara\u00e7 i\u00e7in ayn\u0131 anda ge\u00e7erli bir otoyol pulu istiyorum.<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>Birden fazla ara\u00e7 i\u00e7in ayn\u0131 anda otoyol pulu sat\u0131n almak istiyorsan\u0131z l\u00fctfen bizimle ileti\u015fime ge\u00e7in. Her plaka numaras\u0131n\u0131 ayr\u0131 ayr\u0131 girmenize gerek yoktur - Mesaj\u0131n\u0131zda, kaydetmek istedi\u011finiz plaka numaralar\u0131n\u0131n listesini, \u00fclkede (veya \u00fclkelerde) kal\u0131\u015f s\u00fcresini ve ge\u00e7erlilik tarihini belirtmeniz yeterlidir. <\/p>\n            <\/div><h4 class=\"accordion-header\"><span class=\"qs\">Seyahat planlar\u0131m de\u011fi\u015firse sat\u0131n ald\u0131\u011f\u0131m pulu iptal edebilir veya de\u011fi\u015ftirebilir miyim?<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>Genellikle elektronik bilet belirli bir ara\u00e7 ve zaman dilimine ba\u011fl\u0131d\u0131r ve etkinle\u015ftirildikten sonra devredilemez veya de\u011fi\u015ftirilemez. Veri giri\u015finde hata olmas\u0131 veya di\u011fer istisnai durumlarda, en k\u0131sa s\u00fcrede bizimle ileti\u015fime ge\u00e7meniz en iyisidir.<\/p>\n            <\/div><h4 class=\"accordion-header\"><span class=\"qs\">\u00d6denmemi\u015f bir ge\u00e7i\u015f \u00fccreti nedeniyle ceza ald\u0131m.<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>\u015eimdiye kadar para cezas\u0131n\u0131n haks\u0131z yere kesildi\u011fi bir durumla kar\u015f\u0131la\u015fmad\u0131k. Vakalar\u0131n b\u00fcy\u00fck \u00e7o\u011funlu\u011funda sebep, baz\u0131 verilerin yanl\u0131\u015f girilmi\u015f olmas\u0131d\u0131r. \u00d6deme yap\u0131lmamas\u0131 durumunda uygulanacak yapt\u0131r\u0131mlar \u00e7ok daha y\u00fcksek olabilece\u011finden, para cezas\u0131n\u0131 \u00f6demenizi \u00f6neririz.<\/p>\n            <\/div><h4 class=\"accordion-header\"><span class=\"qs\">Hizmet bedeli nedir?<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>Hizmet bedeli, teknik destek, ki\u015fisel destek hizmetleri, manuel sipari\u015f do\u011frulama ve pazarlama maliyetleri de dahil olmak \u00fczere hizmetin maliyetlerini kar\u015f\u0131lamak i\u00e7in kullan\u0131l\u0131r.<\/p>\n            <\/div><h4 class=\"accordion-header\"><span class=\"qs\">Bana 3 dakika i\u00e7inde tan\u0131t\u0131m belgesini alaca\u011f\u0131m\u0131 s\u00f6ylemi\u015ftiniz, ama hala hi\u00e7bir \u015fey almad\u0131m. Neden?<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>Belirtilen zamana m\u00fcmk\u00fcn oldu\u011funca uymaya \u00e7al\u0131\u015f\u0131yoruz. \u00d6ncelik bug\u00fcnden itibaren ge\u00e7erli olan hizmetlere verilir. Ancak, kontrol\u00fcm\u00fcz d\u0131\u015f\u0131nda olan nedenlerden dolay\u0131 (\u00f6deme a\u011f ge\u00e7idi kesintileri, devlet web hizmetleri), istisnai durumlarda kay\u0131t s\u00fcresi uzat\u0131labilir. Ayr\u0131ca, e-posta adresinizi do\u011fru girdi\u011finizden emin olman\u0131z\u0131 \u00f6neririz. E-posta adresinizi do\u011fru girdiyseniz, l\u00fctfen sat\u0131n alma i\u015fleminden sonra g\u00f6r\u00fcnt\u00fclenen sayfay\u0131 takip edin. Burada sipari\u015finizin durumu da dahil olmak \u00fczere g\u00fcncel bilgilere ula\u015fabilirsiniz.<\/p>\n            <\/div><h4 class=\"accordion-header\"><span class=\"qs\">Sipari\u015fimi iptal etmek istiyorum.<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>\u015eartlar ve ko\u015fullara g\u00f6re, sipari\u015finiz \u00fczerinde \u00e7al\u0131\u015fmaya ba\u015flanmadan \u00f6nce para iadesi talep etmek m\u00fcmk\u00fcnd\u00fcr. Sipari\u015f tamamland\u0131ktan sonra para iadesi m\u00fcmk\u00fcn de\u011fildir.<\/p>\n            <\/div><h4 class=\"accordion-header\"><span class=\"qs\">Seyahat planlar\u0131m de\u011fi\u015fti ve giri\u015f tarihimi de\u011fi\u015ftirmek istiyorum.<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>Hizmet sizin i\u00e7in daha \u00f6nce kaydedilmi\u015fse, maalesef ge\u00e7erlilik s\u00fcresini de\u011fi\u015ftirmek m\u00fcmk\u00fcn de\u011fildir ve hizmeti yeniden sat\u0131n alman\u0131z gerekmektedir.<\/p>\n            <\/div><h4 class=\"accordion-header\"><span class=\"qs\">Fikrimi de\u011fi\u015ftirdim ve para iadesi istiyorum.<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>\u00d6deme yap\u0131ld\u0131ktan sonra bile, sipari\u015f i\u015fleme al\u0131nmadan \u00f6nce hizmeti iptal edebilirsiniz. En h\u0131zl\u0131 yol, sipari\u015f detaylar\u0131n\u0131z\u0131n bulundu\u011fu sayfadaki &quot;sipari\u015fi iptal et&quot; ba\u011flant\u0131s\u0131n\u0131 kullanmakt\u0131r. Orada ayr\u0131ca sipari\u015finizin mevcut durumunu ve iptal se\u00e7enekleri hakk\u0131nda bilgileri de bulacaks\u0131n\u0131z. Sayfan\u0131n adresini bilmiyorsan\u0131z, sipari\u015fte girdi\u011finiz e-posta adresinizi aratarak kolayca bulabilirsiniz.<\/p>\n            <\/div><h4 class=\"accordion-header\"><span class=\"qs\">Vinyetim ne zaman etkinle\u015ftirilecek<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>Vinyetin ge\u00e7erlili\u011fi 1 g\u00fcnden daha uzun bir s\u00fcre i\u00e7inde ba\u015flayacaksa, ge\u00e7erlilik ba\u015flamadan \u00f6nceki 1 g\u00fcn i\u00e7inde vinyeti sizin i\u00e7in etkinle\u015ftirece\u011fiz. Vinyet ge\u00e7erlilik tarihi ayn\u0131 g\u00fcn, ertesi g\u00fcn veya hizmeti \u00f6ncelikli i\u015flemle sat\u0131n ald\u0131ysan\u0131z, hizmeti sat\u0131n ald\u0131ktan hemen sonra sizin i\u00e7in etkinle\u015ftirece\u011fiz - bilgileriniz a\u00e7\u0131s\u0131ndan her \u015fey yolundaysa, \u00f6demeyi ald\u0131ktan sonra 3 dakika i\u00e7inde etkinle\u015ftirmeyi hedefliyoruz.<\/p>\n            <\/div><\/div><script type=\"application\/ld+json\">\n    {\n      \"@context\": \"https:\/\/schema.org\",\n      \"@type\": \"FAQPage\",\n      \"mainEntity\": [{\n        \"@type\": \"Question\",\n        \"name\": \"\u00d6deme veya sipari\u015fin tamamlanmas\u0131yla ilgili herhangi bir e-posta almad\u0131m.\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"E-posta adresini do\u011fru girdiyseniz, l\u00fctfen spam klas\u00f6r\u00fcn\u00fcz\u00fc veya bilgilendirme e-postalar\u0131n\u0131n g\u00f6nderilebilece\u011fi di\u011fer klas\u00f6rleri kontrol edin. Baz\u0131 durumlarda, e-postay\u0131 normal posta kutunuzda bulamayabilirsiniz.\"\n        }\n      },{\n        \"@type\": \"Question\",\n        \"name\": \"Ara\u00e7 plakas\u0131n\u0131 veya \u00fclkeyi girerken hata yapt\u0131m.\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"\u00d6deme i\u015fleminden sonra e-postan\u0131zda te\u015fekk\u00fcr sayfas\u0131na bir ba\u011flant\u0131 bulacaks\u0131n\u0131z. Sipari\u015f hen\u00fcz i\u015fleme al\u0131nmad\u0131ysa, \u00fclke ve plaka numaras\u0131 dahil olmak \u00fczere herhangi bir detay\u0131 de\u011fi\u015ftirebilirsiniz. Maalesef, sipari\u015f tamamland\u0131ktan sonra de\u011fi\u015fiklik yapmak m\u00fcmk\u00fcn de\u011fildir ve yeni bir sipari\u015f olu\u015fturulmas\u0131 gerekmektedir.\"\n        }\n      },{\n        \"@type\": \"Question\",\n        \"name\": \"Birden fazla ara\u00e7 i\u00e7in ayn\u0131 anda ge\u00e7erli bir otoyol pulu istiyorum.\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"Birden fazla ara\u00e7 i\u00e7in ayn\u0131 anda otoyol pulu sat\u0131n almak istiyorsan\u0131z l\u00fctfen bizimle ileti\u015fime ge\u00e7in. Her plaka numaras\u0131n\u0131 ayr\u0131 ayr\u0131 girmenize gerek yoktur - Mesaj\u0131n\u0131zda, kaydetmek istedi\u011finiz plaka numaralar\u0131n\u0131n listesini, \u00fclkede (veya \u00fclkelerde) kal\u0131\u015f s\u00fcresini ve ge\u00e7erlilik tarihini belirtmeniz yeterlidir. \"\n        }\n      },{\n        \"@type\": \"Question\",\n        \"name\": \"Seyahat planlar\u0131m de\u011fi\u015firse sat\u0131n ald\u0131\u011f\u0131m pulu iptal edebilir veya de\u011fi\u015ftirebilir miyim?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"Genellikle elektronik bilet belirli bir ara\u00e7 ve zaman dilimine ba\u011fl\u0131d\u0131r ve etkinle\u015ftirildikten sonra devredilemez veya de\u011fi\u015ftirilemez. Veri giri\u015finde hata olmas\u0131 veya di\u011fer istisnai durumlarda, en k\u0131sa s\u00fcrede bizimle ileti\u015fime ge\u00e7meniz en iyisidir.\"\n        }\n      },{\n        \"@type\": \"Question\",\n        \"name\": \"\u00d6denmemi\u015f bir ge\u00e7i\u015f \u00fccreti nedeniyle ceza ald\u0131m.\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"\u015eimdiye kadar para cezas\u0131n\u0131n haks\u0131z yere kesildi\u011fi bir durumla kar\u015f\u0131la\u015fmad\u0131k. Vakalar\u0131n b\u00fcy\u00fck \u00e7o\u011funlu\u011funda sebep, baz\u0131 verilerin yanl\u0131\u015f girilmi\u015f olmas\u0131d\u0131r. \u00d6deme yap\u0131lmamas\u0131 durumunda uygulanacak yapt\u0131r\u0131mlar \u00e7ok daha y\u00fcksek olabilece\u011finden, para cezas\u0131n\u0131 \u00f6demenizi \u00f6neririz.\"\n        }\n      },{\n        \"@type\": \"Question\",\n        \"name\": \"Hizmet bedeli nedir?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"Hizmet bedeli, teknik destek, ki\u015fisel destek hizmetleri, manuel sipari\u015f do\u011frulama ve pazarlama maliyetleri de dahil olmak \u00fczere hizmetin maliyetlerini kar\u015f\u0131lamak i\u00e7in kullan\u0131l\u0131r.\"\n        }\n      },{\n        \"@type\": \"Question\",\n        \"name\": \"Bana 3 dakika i\u00e7inde tan\u0131t\u0131m belgesini alaca\u011f\u0131m\u0131 s\u00f6ylemi\u015ftiniz, ama hala hi\u00e7bir \u015fey almad\u0131m. Neden?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"Belirtilen zamana m\u00fcmk\u00fcn oldu\u011funca uymaya \u00e7al\u0131\u015f\u0131yoruz. \u00d6ncelik bug\u00fcnden itibaren ge\u00e7erli olan hizmetlere verilir. Ancak, kontrol\u00fcm\u00fcz d\u0131\u015f\u0131nda olan nedenlerden dolay\u0131 (\u00f6deme a\u011f ge\u00e7idi kesintileri, devlet web hizmetleri), istisnai durumlarda kay\u0131t s\u00fcresi uzat\u0131labilir. Ayr\u0131ca, e-posta adresinizi do\u011fru girdi\u011finizden emin olman\u0131z\u0131 \u00f6neririz. E-posta adresinizi do\u011fru girdiyseniz, l\u00fctfen sat\u0131n alma i\u015fleminden sonra g\u00f6r\u00fcnt\u00fclenen sayfay\u0131 takip edin. Burada sipari\u015finizin durumu da dahil olmak \u00fczere g\u00fcncel bilgilere ula\u015fabilirsiniz.\"\n        }\n      },{\n        \"@type\": \"Question\",\n        \"name\": \"Sipari\u015fimi iptal etmek istiyorum.\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"\u015eartlar ve ko\u015fullara g\u00f6re, sipari\u015finiz \u00fczerinde \u00e7al\u0131\u015fmaya ba\u015flanmadan \u00f6nce para iadesi talep etmek m\u00fcmk\u00fcnd\u00fcr. Sipari\u015f tamamland\u0131ktan sonra para iadesi m\u00fcmk\u00fcn de\u011fildir.\"\n        }\n      },{\n        \"@type\": \"Question\",\n        \"name\": \"Seyahat planlar\u0131m de\u011fi\u015fti ve giri\u015f tarihimi de\u011fi\u015ftirmek istiyorum.\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"Hizmet sizin i\u00e7in daha \u00f6nce kaydedilmi\u015fse, maalesef ge\u00e7erlilik s\u00fcresini de\u011fi\u015ftirmek m\u00fcmk\u00fcn de\u011fildir ve hizmeti yeniden sat\u0131n alman\u0131z gerekmektedir.\"\n        }\n      },{\n        \"@type\": \"Question\",\n        \"name\": \"Fikrimi de\u011fi\u015ftirdim ve para iadesi istiyorum.\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"\u00d6deme yap\u0131ld\u0131ktan sonra bile, sipari\u015f i\u015fleme al\u0131nmadan \u00f6nce hizmeti iptal edebilirsiniz. En h\u0131zl\u0131 yol, sipari\u015f detaylar\u0131n\u0131z\u0131n bulundu\u011fu sayfadaki &quot;sipari\u015fi iptal et&quot; ba\u011flant\u0131s\u0131n\u0131 kullanmakt\u0131r. Orada ayr\u0131ca sipari\u015finizin mevcut durumunu ve iptal se\u00e7enekleri hakk\u0131nda bilgileri de bulacaks\u0131n\u0131z. Sayfan\u0131n adresini bilmiyorsan\u0131z, sipari\u015fte girdi\u011finiz e-posta adresinizi aratarak kolayca bulabilirsiniz.\"\n        }\n      },{\n        \"@type\": \"Question\",\n        \"name\": \"Vinyetim ne zaman etkinle\u015ftirilecek\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"Vinyetin ge\u00e7erlili\u011fi 1 g\u00fcnden daha uzun bir s\u00fcre i\u00e7inde ba\u015flayacaksa, ge\u00e7erlilik ba\u015flamadan \u00f6nceki 1 g\u00fcn i\u00e7inde vinyeti sizin i\u00e7in etkinle\u015ftirece\u011fiz. Vinyet ge\u00e7erlilik tarihi ayn\u0131 g\u00fcn, ertesi g\u00fcn veya hizmeti \u00f6ncelikli i\u015flemle sat\u0131n ald\u0131ysan\u0131z, hizmeti sat\u0131n ald\u0131ktan hemen sonra sizin i\u00e7in etkinle\u015ftirece\u011fiz - bilgileriniz a\u00e7\u0131s\u0131ndan her \u015fey yolundaysa, \u00f6demeyi ald\u0131ktan sonra 3 dakika i\u00e7inde etkinle\u015ftirmeyi hedefliyoruz.\"\n        }\n      }\n      ]\n    }\n    <\/script>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\"><a id=\"fnd\" name=\"fnd\"><\/a><h2>Bir sipari\u015fin durumunu belirleme<\/h2><p>Herhangi bir nedenle sipari\u015finizle ilgili bir e-posta almad\u0131ysan\u0131z, sipari\u015finizin mevcut durumunu kontrol etmek i\u00e7in burada bir ba\u011flant\u0131 bulunmaktad\u0131r.  <\/p><form action=\"?#fnd\" method=\"post\"><div class=\"column\"><strong>Arac\u0131n kay\u0131tl\u0131 oldu\u011fu \u00fclke<\/strong><br\/ ><input style=\"width:100%;\"  value=\"\"  maxlength=\"2\" required   minlength=\"2\"  class=\"wpcf7-form-control wpcf7-text\"  id=\"czm\" aria-required=\"true\" type=\"text\" name=\"czm\" placeholder=\"CZ,SK,DE,AT...\" \/><\/div><div class=\"column\"><strong>Ara\u00e7 tescil numaras\u0131<\/strong><br\/ ><input  style=\"width:100%;\"  value=\"\" minlength=\"4\" maxlength=\"10\"  required class=\"wpcf7-form-control wpcf7-text\"  id=\"cplate\" aria-required=\"true\" type=\"text\" name=\"cplate\" placeholder=\"9A41234\" \/><\/div><div class=\"column one-half \"><strong>Sipari\u015f i\u00e7in kullan\u0131lan e-posta<\/strong><br\/ ><input  style=\"width:100%;\"   value=\"\"  minlength=\"4\"  required class=\"wpcf7-form-control wpcf7-text\"  id=\"cemail\" aria-required=\"true\" type=\"text\" name=\"cemail\" placeholder=\"example@gmail.com\" \/><\/div><div class=\"column\"><input  style=\"width:100%;\" class=\"wpcf7-form-control wpcf7-submit has-spinner\" disabled type=\"submit\" id=\"sa\" value=\"Bir sipari\u015f bulun\"><\/div><input type=\"hidden\" name=\"cpt\" id=\"cpt\" \/><\/form><br style=\"clear:both;\" \/><br \/><br \/><br \/><script>\njQuery(document).ready(function() {\n    setTimeout(function() {\n       jQuery('#cpt').val('MTc3Nzk4MDY1Nw==');\n   jQuery('#sa').removeAttr('disabled');\n    }, 5000); \n});\n<\/script><h2>M\u00fc\u015fteri deste\u011fi<\/h2><style>\n.accordion-content2 {\n    display: none;\n    padding: 10px;\n    border: 1px solid #ccc;\n    border-top: none;\n}\n            \n.accordion-header2 {\n    cursor: pointer;\n    padding: 10px;\n    border: 1px solid #ccc;\n    margin: 0;\nbackground-color:#fafafa;\nmargin-bottom:10px;\nborder-radius:3px;\npadding-right:50px;\nposition: relative;\nfont-size:110%;\n}\n.accordion-header2 .qs {\n            \n}\n.arrow2 {\n    position: absolute;\n    right: 10px;\n    top: 10px;\n}\n            \n.arrow-up2 {\n    transform: rotate(180deg);\n}\n<\/style>\n            \n            \n<script>\njQuery(document).ready(function(){\n    jQuery(\".accordion-header2\").click(function() {\n        \/\/ Toggle the arrow direction of the clicked header\n        jQuery(this).children(\".arrow2\").toggleClass(\"arrow-up2\", !jQuery(this).next().is(\":visible\"));\n            \n        \/\/ Close previously opened content and reset their arrows\n        jQuery(\".accordion-content2\").not(jQuery(this).next()).slideUp().prev().children(\".arrow2\").removeClass(\"arrow-up2\");\n        jQuery(\".accordion-content2\").not(jQuery(this).next()).prev().find(\".arrow2\").html(\"&#9660;\"); \/\/ Reset other arrows to down\n            \n        jQuery(this).next().slideToggle();\n        if(jQuery(this).next().is(\":visible\")) {\n            jQuery(this).find(\".arrow2\").html(\"&#9660;\"); \/\/ Change to up arrow\n        } else {\n            jQuery(this).find(\".arrow2\").html(\"&#9650;\"); \/\/ Change back to down arrow\n        }\n    });\n});\n<\/script>\n            \n            \n<div class=\"accordion2\"><h4 class=\"accordion-header2\"><span class=\"qs2\">Herhangi bir sipari\u015f onay\u0131 almad\u0131m<\/span><span class=\"arrow2\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content2\">\n            <p>Hizmetin ge\u00e7erlilik s\u00fcresinin ba\u015flamas\u0131ndan yakla\u015f\u0131k 12 saat \u00f6nce sizin i\u00e7in kayd\u0131n\u0131 ba\u015flat\u0131yoruz. Ayn\u0131 g\u00fcn ge\u00e7erlilik durumunda, \u00f6demeyi ald\u0131ktan sonra 5 dakika i\u00e7inde.\n Aktivasyon bilgilerinizi hemen almak istiyorsan\u0131z, ilk e-postada size g\u00f6nderdi\u011fimiz adrese hemen kay\u0131t i\u015fleminizi ba\u015flatabilirsiniz. \n\u00d6demenizi onaylayan bir e-posta alamaman\u0131z durumu olabilir (\u00f6rne\u011fin, yanl\u0131\u015f e-posta adresi nedeniyle). Bu durumda l\u00fctfen:<br \/> \n- l\u00fctfen \u00f6nce spam klas\u00f6r\u00fcn\u00fcz\u00fc kontrol edin<br \/> \n- burada hala bizden herhangi bir bilgi bulamazsan\u0131z, yukar\u0131daki formu kullanarak sipari\u015finizi bulmaya \u00e7al\u0131\u015f\u0131n<br \/> \n- buldu\u011funuz sayfada e-posta adresinizi d\u00fczeltebilir ve sipari\u015finizin durumunu takip edebilirsiniz<br \/><br \/> \n \nSipari\u015f y\u00f6netim adresinizi bulam\u0131yorsan\u0131z l\u00fctfen istedi\u011finiz zaman bizimle ileti\u015fime ge\u00e7in<br \/> \n\n<br \/><a href=\"#cform\" onclick=\"document.getElementById('cform').style.display='';\">M\u00fc\u015fteri deste\u011fiyle ileti\u015fime ge\u00e7in<\/a><\/p>\n            <\/div><h4 class=\"accordion-header2\"><span class=\"qs2\">Kay\u0131t bilgilerimi de\u011fi\u015ftirmek istiyorum<\/span><span class=\"arrow2\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content2\">\n            <p>Hizmetin ge\u00e7erlilik s\u00fcresinin ba\u015flamas\u0131ndan yakla\u015f\u0131k 12 saat \u00f6nce sizin i\u00e7in kayd\u0131n\u0131 ba\u015flat\u0131yoruz. Ayn\u0131 g\u00fcn ge\u00e7erlilik durumunda, \u00f6deme al\u0131nd\u0131ktan sonra 5 dakika i\u00e7inde.\nO zamana kadar sipari\u015f detaylar\u0131 sayfas\u0131ndan veriler de\u011fi\u015ftirilebilir. Bu adresi bizden ald\u0131\u011f\u0131n\u0131z her e-postada bulacaks\u0131n\u0131z.\n\n\u00d6demenizi onaylayan bir e-posta almad\u0131ysan\u0131z (\u00f6rne\u011fin, yanl\u0131\u015f e-posta adresi nedeniyle). Bu durumda l\u00fctfen:<br \/> \n- l\u00fctfen \u00f6nce spam klas\u00f6r\u00fcn\u00fcz\u00fc kontrol edin<br \/> \n- E\u011fer hala bizden herhangi bir bilgi bulamad\u0131ysan\u0131z, yukar\u0131daki formu (Sipari\u015f Durumu Kontrol\u00fc) kullanarak sipari\u015finizi bulmaya \u00e7al\u0131\u015f\u0131n.<br \/> \n- buldu\u011funuz sayfada, bilgilerinizi d\u00fczenleyebilir ve sipari\u015finizin durumunu takip edebilirsiniz<br \/> \n<br \/> Sipari\u015finiz daha \u00f6nceden i\u015fleme al\u0131nm\u0131\u015fsa herhangi bir bilgi de\u011fi\u015fikli\u011fi yapman\u0131z m\u00fcmk\u00fcn de\u011fildir. L\u00fctfen hatal\u0131 veri (\u00f6zellikle ara\u00e7 tescil \u00fclkesi, plaka numaras\u0131, ge\u00e7erlilik tarihi)#\n durumunda vinyet ge\u00e7ersiz say\u0131lacak ve hizmetin yeniden sat\u0131n al\u0131nmas\u0131 gerekecektir.<br \/> \nAnlay\u0131\u015f\u0131n\u0131z i\u00e7in te\u015fekk\u00fcr ederiz.\n\n<\/p>\n            <\/div><h4 class=\"accordion-header2\"><span class=\"qs2\">\u00d6deme hesab\u0131mdan \u00e7\u0131kt\u0131 ancak herhangi bir e-posta almad\u0131m<\/span><span class=\"arrow2\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content2\">\n            <p>\u015eartlar ve ko\u015fullar\u0131m\u0131zda belirtildi\u011fi gibi, \u00f6deme sisteme ula\u015f\u0131r ula\u015fmaz hizmeti i\u015flemeye ba\u015fl\u0131yoruz \u00d6demenin yat\u0131r\u0131lmamas\u0131n\u0131n birka\u00e7 nedeni olabilir. Bankac\u0131l\u0131k kurumunuzun \u00f6demeyi ge\u00e7 g\u00f6ndermesinden teknik sorunlara kadar. Basit\u00e7e s\u00f6ylemek gerekirse, \u00f6demeyi sistemimizde g\u00f6rene kadar, sipari\u015fin sizin taraf\u0131n\u0131zdan tamamland\u0131\u011f\u0131n\u0131 d\u00fc\u015f\u00fcnm\u00fcyoruz. Gelen t\u00fcm \u00f6demeleri do\u011fru bir \u015fekilde e\u015fle\u015ftirmek i\u00e7in m\u00fcmk\u00fcn olan her ad\u0131m\u0131 at\u0131yoruz, bu da y\u00fczde bir hata oran\u0131yla sonu\u00e7lan\u0131yor. \u00d6deme yap\u0131ld\u0131ktan sonra en fazla 1 saat i\u00e7inde \u00f6demenin al\u0131nd\u0131\u011f\u0131n\u0131 bildiren bir e-posta almazsan\u0131z (l\u00fctfen spam klas\u00f6r\u00fcn\u00fcz\u00fc de kontrol edin), l\u00fctfen hemen bizimle ileti\u015fime ge\u00e7in. Ancak bu \u015fekilde sipari\u015finizin sorunsuz ilerlemesini sa\u011flayabiliriz. Bir sipari\u015f \u00fczerinde \u00e7al\u0131\u015fmaya, \u00f6deme m\u00fc\u015fteri taraf\u0131nda g\u00f6nderildi\u011finde (veya bloke edildi\u011finde) de\u011fil, yaln\u0131zca \u00f6deme sisteme al\u0131nd\u0131\u011f\u0131nda ba\u015flad\u0131\u011f\u0131m\u0131z\u0131 l\u00fctfen unutmay\u0131n. \u00d6deme al\u0131nmadan \u00f6nce meydana gelen hasarlardan sorumlu de\u011filiz. Anlay\u0131\u015f\u0131n\u0131z i\u00e7in te\u015fekk\u00fcr ederiz.<\/p>\n            <\/div><h4 class=\"accordion-header2\"><span class=\"qs2\">Vinyeti \u00f6dememe ra\u011fmen para cezas\u0131 ald\u0131m<\/span><span class=\"arrow2\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content2\">\n            <p>E\u011fer b\u00f6yle bir durum ya\u015fand\u0131ysa ger\u00e7ekten \u00e7ok \u00fczg\u00fcn\u00fcz. Bu durumun ya\u015fanmamas\u0131 i\u00e7in elimizden geleni yap\u0131yoruz, m\u00fc\u015fteri verilerinin birden fazla kez do\u011frulanmas\u0131n\u0131 sa\u011fl\u0131yoruz. Devam etmeden \u00f6nce l\u00fctfen a\u015fa\u011f\u0131dakileri kontrol edin:<br \/> \n<ul> \n<li> Kay\u0131t s\u0131ras\u0131nda verdi\u011finiz bilgilerin arac\u0131n plakas\u0131nda belirtilen bilgilerle birebir ayn\u0131 olup olmad\u0131\u011f\u0131.<\/li> \n<li> Hatan\u0131n tespit edildi\u011fi tarih ve saatin, vinyetinizin aktive edilmesinden \u00f6nce olup olmad\u0131\u011f\u0131 (hizmetin aktive edildi\u011fi tarih belirleyicidir, \u00f6demenin al\u0131nd\u0131\u011f\u0131 tarih de\u011fil).<\/li> \n<li> Vignette&#39;i hizmetin kapsamad\u0131\u011f\u0131 b\u00f6l\u00fcmlere girmek i\u00e7in kullan\u0131p kullanmad\u0131\u011f\u0131n\u0131z (ayr\u0131ca \u00f6denen \u00fccretli b\u00f6l\u00fcmler, t\u00fcneller, vb.)<\/li> \n<li> \u015eirketimizden vinyet sat\u0131n alma hizmetini ger\u00e7ekten kullan\u0131p kullanmad\u0131\u011f\u0131n\u0131z\u0131<\/li> \n<\/ul> \nYukar\u0131daki ger\u00e7ekler sizin a\u00e7\u0131n\u0131zdan do\u011fruysa, \u015fu \u015fekilde devam edin:<br \/><br \/> \n<ul> \n<li> Bizden ald\u0131\u011f\u0131n\u0131z t\u00fcm e-postalar\u0131 haz\u0131rlay\u0131n<\/li> \n<li> Ceza ile ilgili olarak ald\u0131\u011f\u0131n\u0131z t\u00fcm e-postalar\u0131 haz\u0131rlay\u0131n.<\/li> \n<\/ul> \nDaha sonra bu materyalleri \u00e7\u00f6z\u00fcm i\u00e7in m\u00fc\u015fteri deste\u011fimize yeni bir istek olarak g\u00f6nderebilirsiniz. Her durumda, bildirimi ald\u0131ktan sonra m\u00fcmk\u00fcn olan en k\u0131sa s\u00fcrede cezay\u0131 \u00f6demenizi \u00f6neririz.\n\u00c7o\u011fu durumda, \u00f6deme bildirimi hakl\u0131d\u0131r. Davan\u0131z daha ileri bir \u00e7\u00f6z\u00fcm i\u00e7in iletilirse, para cezas\u0131 genellikle birka\u00e7 kat daha y\u00fcksektir.\n\n<br \/><br \/><a href=\"#cform\" onclick=\"document.getElementById('cform').style.display='';\">M\u00fc\u015fteri deste\u011fiyle ileti\u015fime ge\u00e7in<\/a><\/p>\n            <\/div><h4 class=\"accordion-header2\"><span class=\"qs2\">Size bir sorum daha var.<\/span><span class=\"arrow2\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content2\">\n            <p>Cevaplardan hi\u00e7biri gereksinimlerinizi kar\u015f\u0131lam\u0131yorsa, istedi\u011finiz zaman bizimle ileti\u015fime ge\u00e7ebilirsiniz ve sizinle ilgilenmekten memnuniyet duyar\u0131z.<br \/><br \/><a href=\"#cform\" onclick=\"document.getElementById('cform').style.display='';\">M\u00fc\u015fteri deste\u011fiyle ileti\u015fime ge\u00e7in<\/a><\/p>\n            <\/div><\/div><div id=\"cform\" style=\"display:none;\"><br style=\"clear:both;\" \/><h2>E-posta deste\u011fi<\/h2><script type=\"text\/javascript\">\n        function decodeEmail(encodedLocalPart, encodedDomainPart, indices) {\n            const localPart = atob(encodedLocalPart).split('');\n            const domainPart = atob(encodedDomainPart).split('');\n\n            \/\/ Reconstruct the email address using the provided indices\n            const originalLocalPart = indices.local.map(index => localPart[index]).join('');\n            const originalDomainPart = indices.domain.map(index => domainPart[index]).join('');\n\n            const email = originalLocalPart + \"@\" + originalDomainPart;\n            document.getElementById('email').innerText = email;\n        }\n    <\/script><p>M\u00fc\u015fteri destek talebinde bulunmak i\u00e7in a\u015fa\u011f\u0131daki adrese bir e-posta g\u00f6nderebilirsiniz:<\/p><div style=\"text-align:center;padding:20px 0 50px 0;font-size:150%;\nfont-weight:bold;\"><a id=\"email-link\" href=\"\"><\/a><\/div><script>document.addEventListener(\"DOMContentLoaded\", function() {    const emailLink = document.getElementById(\"email-link\");    const obfuscatedEmail = \"moc.acirtame@troppus\";    const realEmail = obfuscatedEmail.split(\"\").reverse().join(\"\");    const randomString = Array.from({length: realEmail.length}, () => Math.random().toString(36)[2]).join('');    emailLink.textContent = randomString;    emailLink.href = 'mailto:'+realEmail;\n                    emailLink.textContent = realEmail;});<\/script><h2>M\u00fc\u015fteri deste\u011fi<\/h2><p style=\"text-align:center;color:#6ab400;font-weight:bold;\">\u00c7evrimi\u00e7i destek 7 g\u00fcn 24 saat mevcuttur<\/p><p>Talebinizin daha h\u0131zl\u0131 i\u015fleme al\u0131nmas\u0131 i\u00e7in, kay\u0131t s\u0131ras\u0131nda verdi\u011finiz e-posta adresinizi, ara\u00e7 plakan\u0131z\u0131 ve sipari\u015f tarihinizi belirtmenizi rica ederiz. Anlay\u0131\u015f\u0131n\u0131z i\u00e7in te\u015fekk\u00fcr ederiz.<\/p>\n<a style=\"display:block;width:100%;\ncolor:#fff;background-color:rgb(241, 23, 23);padding:10px 0;\nfont-size:120%;text-align:center;\" onclick=\"zE('messenger', 'open');return false;\" href=\"#\">\u0130leti\u015fim Deste\u011fi<\/a>\n<!-- Start of Zendesk Widget script -->\n<script id=\"ze-snippet\" src=\"https:\/\/static.zdassets.com\/ekr\/snippet.js?key=fc8651a1-b5bf-4914-a59d-057a43523f5b\"> <\/script>\n<!-- End of Zendesk Widget script -->\n\n\n<script><\/script>\n<\/div>\n        \n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bize Ula\u015f\u0131n<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"plain-container","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[],"tags":[],"class_list":["post-4680","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"shubham","author_link":"https:\/\/www.ematrica.com\/tr\/author\/shubham\/"},"uagb_comment_info":0,"uagb_excerpt":"Bize Ula\u015f\u0131n","_links":{"self":[{"href":"https:\/\/www.ematrica.com\/tr\/wp-json\/wp\/v2\/pages\/4680","targetHints":{"allow":["GET","POST","PUT","PATCH","DELETE"]}}],"collection":[{"href":"https:\/\/www.ematrica.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ematrica.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ematrica.com\/tr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ematrica.com\/tr\/wp-json\/wp\/v2\/comments?post=4680"}],"version-history":[{"count":2,"href":"https:\/\/www.ematrica.com\/tr\/wp-json\/wp\/v2\/pages\/4680\/revisions"}],"predecessor-version":[{"id":5108,"href":"https:\/\/www.ematrica.com\/tr\/wp-json\/wp\/v2\/pages\/4680\/revisions\/5108"}],"wp:attachment":[{"href":"https:\/\/www.ematrica.com\/tr\/wp-json\/wp\/v2\/media?parent=4680"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ematrica.com\/tr\/wp-json\/wp\/v2\/categories?post=4680"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ematrica.com\/tr\/wp-json\/wp\/v2\/tags?post=4680"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}